Customer Success Coordinator

Robert Half Office Team

Nazareth, PAJobNo compensation foundTracked 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Nazareth, PA
Work Authorization
Not specified

Job overview

Robert Half Office Team is hiring a Customer Success Coordinator. A growing organization seeks a Customer Success Coordinator passionate about delivering exceptional service, building positive relationships, and supporting customers throughout their experience to exceed expectations.

Key focus areas include Assist customers via phone, email, and online communication, Resolve inquiries and troubleshoot issues, and Process orders, updates, and account information.

Important skills include Communication, System Navigation, Problem Solving, Positive Attitude, and Customer Service.

Skills & qualifications

RequiredNice to have

Skills

CommunicationSystem NavigationProblem SolvingPositive AttitudeCustomer Service

Qualifications

2+ Years Customer Service ExperienceLegally Authorized to Work in United States

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match

Full job description

Description

Are you the person everyone turns to when they need help?

A growing organization is looking for a Customer Success Coordinator who is passionate about providing exceptional service and building positive relationships. This role will support customers through every stage of their experience, ensuring questions are answered, needs are met, and expectations are exceeded.

Responsibilities:

  • Assist customers via phone, email, and online communication

  • Resolve inquiries and troubleshoot issues

  • Process orders, updates, and account information

  • Maintain detailed customer records

  • Partner with internal teams to ensure customer satisfaction

  • Identify opportunities to improve processes and service delivery

Requirements

Qualifications:

  • 2+ years of customer service experience

  • Strong verbal and written communication skills

  • Comfortable navigating multiple systems

  • Ability to stay organized in a fast-paced environment

  • Positive attitude and problem-solving mindset

Apply now to learn more about this exciting opportunity with a well-established local organization.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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