Vehicle Registration Renewal Processor
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At a glance
Job overview
Avis Budget Group is hiring a Vehicle Registration Renewal Processor. The Vehicle Registration Renewal Processor coordinates vehicle registrations between states, requests decals and registration copies, handles high‑volume email inquiries, performs data entry, audits, prepares monthly reports using macros, and communicates with field locations.
Key focus areas include Answer high volume emails and research problems while maintaining request log, Coordinate between original state and requesting location to ensure vehicle registration updates, and Process request forms from locations to obtain updated decals, plates, and registration copies.
Important skills include MS Office/Excel, Data Entry, Customer Service, Communication, PC Literate, and High Volume Email Handling. Preferred (not required): Macros and Analytical Skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Driven to be the Best
People. Performance. Purpose.
At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.
The Vehicle Registration Renewal Processor is responsible for coordinating registrations between states, requesting decals/registration copies and ensuring they are processed timely and accurately. Respond to incoming calls and e-mails promptly, providing all necessary research and documentation needed. In addition, will be handling data entry of various car information, auditing, monthly reporting use of macros, as well as communication with all field locations.
What You'll Do:
- Answers very high volume of emails and researches problems/maintain log of all requests
- Coordinate between original state and requesting location to ensure vehicles has updated decal/registration.
- Process the request form from all location to have updated decal / plate / registration copies.
- Request decals / plates from original location to send to the current location.
- Request re titles to be process if original location cannot process the renewal.
- Answers e-mails and researches problems
- Train temps and other associates as needed
- Prepare monthly reports/run macros
- Cross train and assist in all other tasks as assigned
Perks You’ll Get:
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
- 401(k) Retirement Plan with company matched contributions
- Full training to learn the business and enhance professional skills
- Employee discounts, including discounted prices on the purchase of Avis/Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
What We’re Looking For:
- High School degree/GED required
- 3-5 years data entry experience, customer service skills required. Must be PC literate (MS office/Excel)
- Excellent data entry skills, multi-tasking, and organizational skills, Good verbal and written communication skills required.
- Good analytical skills and some macro knowledge preferred. Must be able to work in a fast paced work environment.
- Background check and fingerprinting required for DMV online processing .
The hourly starting salary for this position is $17.50 hourly. This position is also eligible for up to 5% bonus opportunities. [long-term incentive compensation awards].
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Virginia Beach
Virginia
United States of America
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