Customer Service Representative
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At a glance
Job overview
Reynolds & Reynolds is hiring a Customer Service Representative. The Customer Service Representative is responsible for entering orders, maintaining inventory and dealership profile accounts, and establishing professional relationships with customers. This role also involves generating weekly reports for sales representatives, resolving product shipping and billing issues, and maintaining complete customer files.
Key focus areas include Enter orders via an order entry program, Maintain the inventory program and dealership profile accounts, and Establish professional relationships with prospects and customers.
Successful candidates bring Available 10 am - 6 pm. Important skills include PC Knowledge, Data Entry, Detail Oriented, and Outgoing Personality.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Customer Service
Full Time
Position Description
As the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership profile accounts. You will also establish professional relationships with prospects and customers and generate the forms management report and other weekly reports to sales representatives. You will resolve product shipping and billing problems and maintain complete customer files for sales. \nThis position is located at Reynolds and Reynolds&' facility in Celina, OH. The shift for this position is 10:00 a.m. - 6:00 p.m. \n
Training
Requirements
Available to work 10 am - 6 pm; Associate\u2019s degree or equivalent customer service experience preferred; Detail oriented and outgoing personality; PC knowledge and data entry experience \n
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: \n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Paid vacation and sick days\n- Eight paid holidays\n- Referral bonuses\n- An onsite medical center\n- Company-sponsored events such as our Annual Family Picnic. \nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. \n
Salary:
29,000.00 - 41,000.00 / Yearly
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