Customer Service Delivery Driver
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Sherwin-Williams Company is hiring a Customer Service Delivery Driver. This position involves working closely with wholesale and retail customers to understand their needs, answer product questions, and recommend solutions. The role also includes safely and timely delivering products from Sherwin-Williams stores using company vehicles. Responsibilities include ensuring high customer satisfaction, processing sales, achieving sales goals, and maintaining precise work order files.
Key focus areas include Ensure high levels of customer satisfaction through excellent sales service, Assist customers in person and over the phone by determining needs and presenting appropriate products and services, and Process sales transactions accurately and consistent with policies and procedures.
Successful candidates bring Must Be 21+, Must Be Legally Authorized To Work Without Sponsorship, and Valid Unrestricted Driver's License. Important skills include Customer Satisfaction, Sales Service, Product Presentation, Sales Transaction Processing, Sales Goal Achievement, and Work Order File Maintenance. Preferred (not required): Reading Comprehension, Communication, and Spanish.
Skills & qualifications
Skills
Qualifications
Full job description
Job Duties
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using Company vans or pick-up trucks.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Load, transport, and deliver items to customers in a safe, timely manner
Assist with loading and unloading items from vehicles
Maintain the store vehicle and alert the supervisor to repair and servicing needs
Adhere to assigned routes and follow time schedules
Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
Prepare reports and other documents relating to deliveries
Operate equipment and machines, such as cars, trucks, forklifts, etc.
Minimum Requirements:
Must be at least twenty-one (21) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint-related products
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
VEVRAA Federal Contractor requesting priority referral of protected veterans.
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
1 years
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$17.02 - $17.02 / Hourly
Postal Code
55792
Job Type
Part Time
Place of Work
On-site
Requisition ID
2614752
Job Benefits
Not specified
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