Patient Access Coordinator
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At a glance
Job overview
Baptist Health is hiring a Patient Access Coordinator. The Patient Access Coordinator at Baptist Health Medical Group in La Grange, KY provides a welcoming first impression for patients, handling registration, insurance verification, and payment collection while delivering exceptional customer service in a fast‑paced primary‑care environment.
Key focus areas include Welcome patients and provide outstanding customer service in person and over the phone, Register patients accurately by collecting demographic, insurance, and visit information, and Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.
Preferred (not required): Customer Service, Organizational Skills, Customer Focus, and Communication.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
None
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Summary
Job Description:
Patient Access Coordinator - Primary Care
Baptist Health Medical Group
LaGrange Area | Full-Time | First Shift
Be the First Smile Our Patients See
Do you enjoy helping others and creating exceptional first impressions? Baptist Health Medical Group is looking for a friendly, organized, and customer-focused Patient Access Coordinator to join our Primary Care team in the LaGrange area.
As a Patient Access Coordinator, you'll play a vital role in ensuring patients have a smooth and welcoming experience from the moment they arrive or call our office. If you're passionate about customer service, thrive in a fast-paced healthcare environment, and enjoy working as part of a collaborative team, we'd love to meet you.
What You'll Do
In this role, you will:
Welcome patients and provide outstanding customer service in person and over the phone.
Register patients accurately by collecting demographic, insurance, and visit information.
Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.
Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.
Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options.
Maintain accurate patient records and update information as needed.
Utilize patient access and registration software to support efficient office operations.
Ensure compliance with state, federal, and organizational regulations related to patient access services.
Complete ongoing education and training requirements.
Support the team by performing additional administrative duties as needed.
What We're Looking For
Preferred Qualifications:
High school diploma or equivalent.
Previous experience in a medical office or healthcare setting.
Knowledge of medical terminology.
Strong computer and data entry skills.
Excellent communication and interpersonal skills.
Ability to multitask while maintaining accuracy and attention to detail.
A positive attitude and commitment to delivering exceptional patient care.
Why Join Baptist Health Medical Group?
At Baptist Health Medical Group, our team members are at the heart of everything we do. We are committed to providing compassionate, high-quality care while fostering a supportive and collaborative work environment where employees can grow professionally.
If you're looking for a rewarding career where you can make a meaningful difference in patients' lives every day, apply today and become part of a team dedicated to excellence in healthcare.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.
NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES
Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056."
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
R26104488
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