Domestic Transportation Agent
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At a glance
Job overview
Expeditors International is hiring a Domestic Transportation Agent. The Domestic Transportation Agent at Expeditors International in Miami ensures smooth and timely freight processing, accurate data entry, and reliable client and vendor billing while tracking domestic shipments. The role involves interacting with customers, maintaining relationships with shippers and consignees, meeting compliance and KPI standards, and updating internal SOPs, all within a Monday‑Friday schedule.
Key focus areas include Ensure smooth and timely freight process flow, Ensure accurate and timely data entry into operational system, and Track and trace domestic files and reporting.
Important skills include Excel, Microsoft Word, Freight Forwarding Knowledge, US Mexico Canada Airport Codes Knowledge, Interpersonal Skills, and Organizational Skills. Preferred (not required): Hazardous Materials Awareness.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Domestic files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely updates when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with shippers and consignees
- Meet compliance at all times
- Network communications, timely responses to emails and requests
- Meet KPI standards in accordance with Company policy
- Understand customers procedures and maintain updated internal SOPs
- Current Schedule is Monday - Friday 10:00 am to 7:00 pm,
- 2 to 4 years related experience and/or training; or equivalent combination of education and experience preferred, but not required
- Basic Understanding of Freight Forwarding 101
- Knowledge of US, Mexico and Canada Airport code and Service Levels for routing purposes.
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word)
- Hazardous Materials awareness (preferred)
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
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