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Guest Services Leader

Pilot Company (Pilot Flying J)

Post Falls, IDFull-time$16.5–24.87/hrPosted 1w agoVerified open 4 days ago
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At a glance

Compensation
$16.5–24.87/hr
Location
Post Falls, ID
Schedule
Full-time
Work Authorization
Not specified

Job overview

Pilot Company (Pilot Flying J) is hiring a Guest Services Leader. The Guest Services Leader supervises store employees and oversees daily operations, ensuring facilities are well‑maintained and customers receive excellent service while supporting managers with various tasks.

Key focus areas include Supervise employees and general store operations, Assist managers with tasks to keep facilities well‑maintained, and Maintain high standards of customer service and store quality.

Important skills include Calculator, Computer, and Other Equipment. Preferred (not required): Customer Service, Collaboration, Customer Interaction, and Retail Operations Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCalculatorComputerOther EquipmentCollaborationCustomer InteractionRetail Operations Knowledge

Qualifications

Retail Operations ExperienceFlexible Schedule AvailabilityBackground Check

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $16.50 - $24.87 / hour

  • Previous experience or working knowledge of retail operations

  • Incredible customer service skills & the ability to help maintain a customer focused culture

  • Must be proficient with a calculator, computer, and other equipment

  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives

  • Must be able to work a flexible schedule of nights, days, weekends, and holidays

  • Background check is required

  • Fuel Discount

  • Nation-wide Medical Plan/Dental/Vision

  • 401(k)

  • Flexible Spending Accounts

  • Adoption Assistance

  • Tuition Reimbursement

  • Flexible Schedule

  • Weekly Pay

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