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Senior Consultant - LIMS

Rxdefine

MARemoteFull-time$80–200K/yrPosted 1mo agoVerified open 5 days ago

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At a glance

Compensation
$80–200K/yr
Location
MARemote
Schedule
Full-time
Work Authorization
Not specified

Job overview

Ostro is hiring a Senior Consultant - LIMS. Veeva Systems seeks a Senior Consultant to implement and support Veeva Vault LIMS solutions for life‑science customers, driving adoption of new features, managing projects, and ensuring customer success through configuration, workshops, and mentorship. The role is remote, full‑time and involves up to 50% travel to key customer engagements.

Key focus areas include Support the software implementation of Veeva Quality solutions through the assessment and review of new features, Manage customer projects, meeting scope outlined by customers and handling escalations to ensure success, and Support customers in the adoption of new features through conducting workshops and own design, prototype, configuration, and solutions.

Successful candidates bring 7+ Years LIMS Implementation Experience and Travel Up To 50%. Important skills include Veeva Quality Solutions, Veeva Vault LIMS, Technical Aptitude, Customer Leadership, Fostering Collaborative Team Environment, and Stakeholder Management. Preferred (not required): Software Implementation, Project Management, Configuration, and Coaching.

Skills & qualifications

RequiredNice to have

Skills

Veeva Quality SolutionsVeeva Vault LIMSTechnical AptitudeCustomer LeadershipFostering Collaborative Team EnvironmentStakeholder ManagementCritical Thinking SkillsComplex and Technical CommunicationsSolution ImplementationCollaborative Team EnvironmentFostering a Collaborative Team EnvironmentBusiness Requirements TranslationCollaborative Team Environment FosteringClient Success With Solution ImplementationSoftware ImplementationProject ManagementConfigurationCoachingDomain ExpertiseCustomer ManagementLIMS ImplementationProblem SolvingComplex Technical CommunicationSolution ConfigurationWorkshop FacilitationTechnical CommunicationsSolution DesignComplex Technical CommunicationsMentoring and Team DevelopmentTechnical CommunicationBusiness Requirements AnalysisCustomer Success FocusLIMS SystemsConfiguration DesignCustomer WorkshopsLIMSPrototype DevelopmentConfiguration ManagementCommunicationSolution Design and Configuration

Qualifications

7+ Years Implementing LIMS SystemsTravel Up to 50% for Customer Engagements

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Full job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role Join Veeva as we modernize software for the life sciences industry. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. Join the team that will partner with our customers to implement one of Veeva’s newest products - Veeva Vault LIMS . We are looking for hard-working individuals who are committed to helping our customers adopt the next generation of technology. We will bring new efficiencies to our customers with the most advanced GPM QC-focused LIMS by providing all functionality in a single platform. This role will allow you to be in the driver's seat of a new product area from the ground up with early adopters. This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. What You'll Do

  • Support the software implementation of Veeva Quality solutions through the assessment and review of new features

  • Manage customer projects by ensuring that we are meeting the scope as outlined by customers, and ensure all escalations are managed to benefit customer success

  • Support customers in the adoption of new features through conducting workshops and own design, prototype, configuration, and solutions

  • Lead solutioning with configuration and manage the configuration of all solutions

  • Ensure customer success at all stages of the implementation and beyond

  • Mentor and develop team members in domain expertise, customer management, and best practices Requirements

  • 7+ years of experience implementing LIMS systems

  • Technical aptitude to comprehend and translate business requirements and create corresponding solutions

  • Proven expertise in customer leadership and fostering a collaborative team environment

  • Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation

  • Travel for key customer engagements and internal meetings up to 50% with typical travel around 25% Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect.

  • Follow the application process and submit your resume.

  • Within 3 days, you will receive a link to a personality assessment administered by a third party.

  • Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

  • If moving to the interview stage, the process is as follows:

  • A conversation with the hiring manager

  • A practical case exercise

  • A final conversation with our group's Senior Leader.

  • Once all interviews are complete, the manager will be in touch with a final decision.Interviewing with Veeva Perks & Benefits

  • Medical, dental, vision, and basic life insurance

  • Flexible PTO and company paid holidays

  • Retirement programs

  • 1% charitable giving program Compensation

  • Base pay: $80,000 - $200,000

  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-Remote #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected] .

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