Regional Operations Manager (m/f/d)
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Flix is hiring a Regional Operations Manager (m/f/d). Flix seeks a Regional Operations Manager to own end‑to‑end performance of routes across Romania, Bulgaria and Greece, handling partner onboarding, driver training, quality control, and continuous improvement. The role collaborates cross‑functionally, leads projects and crisis responses, and supports the Senior Operations Manager while ensuring high standards and strong stakeholder relationships.
Key focus areas include Prepare bus partners technically and operationally for new route launches., Monitor assigned routes for punctuality, safety, quality, and additional services., and Drive continuous improvement of connections in line with FlixBus standards..
Important skills include Analytical Skills, Problem Solving, Organizational Skills, Attention To Detail, Independent Work, and Collaboration.
Skills & qualifications
Skills
Qualifications
Full job description
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
This role owns the end-to-end operational performance of assigned routes and operational areas within the Black Sea region – Romania, Bulgaria and Greece – from onboarding partners and training drivers to monitoring quality, managing projects, and driving continuous improvement across markets. You’ll act as a key operational partner, ensuring high standards, strong relationships, and seamless cross‑functional collaboration.
About the Role
- Route & Partner Onboarding: Technically and operationally prepare bus partners for new route launches
- Route Management & Quality Control: Monitor assigned routes for punctuality, safety, quality, and additional services
- Standards & Optimization: Ensure continuous improvement of connections in line with FlixBus standards
- Driver Training & Partner Support: Train drivers and provide ongoing technical and operational support to bus partners
- Relationship Management: Build and maintain strong, positive relationships with bus partners and other stakeholders
- Project & Crisis Management: Lead complex operational projects and improvement initiatives from planning to implementation, ensuring clear ownership, stakeholder alignment and measurable results and implement action plans in crisis situations
- Reporting & Cross-functional Collaboration: Contribute specialized knowledge to global and local projects, conduct vehicle/driver inspections, and keep all stakeholders informed on results and next steps
- Operational Ownership & Delegation: Take ownership of assigned operational areas, independently manage day-to-day topics, and act as a reliable operational backup for the Senior Operations Manager
About You
- Bachelor’s degree or equivalent practical experience
- Minimum of 3 years of relevant experience and knowledge of bus operations, transportation processes, and partner management
- Fluency in English and Romanian is a must; Fluency in Bulgarian or Greek is a plus
- Strong analytical, problem-solving, and organizational skills
- High attention to detail and accuracy
- Ability to work independently and as a part of a team
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
NB: Please submit your resume in English!
What We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!
#LI-Hybrid
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