Podium Host (Shark's Underwater Grill)
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At a glance
Job overview
SeaWorld / United Parks is hiring a Podium Host (Shark's Underwater Grill). SeaWorld seeks enthusiastic, dedicated individuals to serve as Ambassadors at Shark's Underwater Grill, providing exceptional guest service, handling seating, and maintaining a safe, clean environment while sharing extensive menu and animal knowledge.
Key focus areas include Take priority-seating requests and seat guests in Shark's Underwater Grill restaurant, Communicate special dietary needs and occasions to the server upon seating, and Maintain extensive menu and exhibit animal knowledge to answer guest questions.
Important skills include Work With Food Allergens, Communication, Communicate Effectively With Ambassadors, Guests And Leadership, Exceptional Guest Service, Learning Computer-Based Programs, and Complete All Cleaning Duties. Preferred (not required): Bilingual.
Skills & qualifications
Skills
Qualifications
Full job description
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What it takes to succeed:
- At least 18 years of age
- Comfortable and able to work with all food types, including food allergens in any dining facility
- Strong written and verbal communication skills
- Communicate effectively with ambassadors, guests and leadership
- Provide exceptional guest service
- Bend, reach, twist, and turn with complete flexibility
- Stand for entire shift, up to 8 hours
- Move freely around work areas
- Work indoors/outdoors
- Push/pull up to 40 pounds
- Comfortable learning computer-based programs
- Complete and pass all training for Culinary department
- Comfortable completing all cleaning duties, including use of cleaning chemicals
- Available to work varying shifts/hours based on park hours, to include opening, mid, and closing shifts; night events until 12 a.m., weekends, and holidays
- 6 months full service restaurant experience required
- Bilingual preferred
What you get to do:
- Take priority-seating requests and seat guest in Shark's Underwater Grill restaurant, by following all seating guidelines
- Communicate any special dietary needs and/or special occasions to the guests’ server upon seating
- Maintain extensive menu and exhibit animal knowledge to answer guests’ questions
- Complete any set-up and closing duties as assigned
- Clear and reset tables as assigned
- Assist management in maintaining quality standards by reporting any problems or concerns in your area
- Ensure work area is clean and safe at all times
- Complete other tasks as assigned
The perks of the position: As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
- FREE park admission
- Discounted park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
Join the team ! If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
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