Front Desk Clerk (Full Time)
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At a glance
Job overview
Bally's Corporation is hiring a Front Desk Clerk (Full Time). The Front Desk Clerk provides friendly, professional check‑in and check‑out service, assigns guest accommodations, handles payments, maintains room availability, and assists guests with amenities and reservations while ensuring accurate folio records and reporting issues to supervision.
Key focus areas include Perform friendly, professional check‑in and checkout processes for arrivals and departures, Assign guest accommodations in accordance with procedures and SOPs, and Handle assigned bank and perform accurate account postings to guest folios.
Successful candidates bring Wear A Face Mask During Shift. Important skills include Check In And Checkout Processes, Assign Guest Accommodations, Maintain Room Availability, Handle Bank, Account Postings To Guest Folios, and Maintain Knowledge Of Hotel Occupancy Status.
Skills & qualifications
Skills
Qualifications
Full job description
Responsibilities:
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Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures
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Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision.
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Handles assigned bank in accordance with established internal controls properly and performs accurately account postings to guest folios.
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Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation.
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Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.
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Able to articulate amenities menu and process guests' orders and make reservations on behalf of the guest
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Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner.
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Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.
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Brings any problems to the attention of the manager or supervisor on duty.
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Must be able to wear a face mask during shift.
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Performs related duties as assigned.
Target Salary Range:
- $16.25 per hour
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