Monitor Support Specialist
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Trinity Health is hiring a Monitor Support Specialist. The Monitor Support Specialist at Trinity Health in Muskegon, Michigan works a 12‑hour night shift, providing cardiac telemetry monitoring, documenting patient information, and supporting healthcare providers. The role involves recording telemetry strips, responding to alarms, maintaining equipment and supplies, assisting with orientation of other techs, and ensuring accurate charge entry, all while adhering to hospital policies and patient‑care standards.
Key focus areas include Record telemetry strips and report abnormalities, Respond to all monitor alarms promptly, and Maintain telemetry monitoring, including battery and electrode changes.
Successful candidates bring High School Graduation, Basic EKG Class, and Monitor Orientation. Important skills include Medical Terminology Knowledge, Ability To Monitor Quality Indications, Oral And Written Communication, Continuous Improvement Methods, Telemetry Monitoring, and ECG Interpretation. Preferred (not required): Medical Terminology, Medical Abbreviations, Basic EKG, and Patient Record Documentation.
Skills & qualifications
Skills
Qualifications
Full job description
Employment Type: Full time Shift: 12 Hour Night Shift
Description:
Hours | Schedule:
- Full-time, 72hrs per bi-weekly pay period
- 7p-7:30a, nights
- Weekends and holidays to be scheduled in accordance with CBA
- 6th floor
Position Summary:
The Monitor Support Specialist —also known as a Cardiac Monitor Tech or Telemetry Tech—plays a key role in supporting patient care by performing a range of clinical and administrative tasks. Some of these include gathering and documenting patient information, preparing relevant records, and assisting healthcare providers in delivering services. A critical part of the role involves observing telemetry monitors, reporting any dysrhythmias to the registered nurse (RN), and documenting rhythm strips.
What the Monitor Support Specialist will need:
- High school graduation required.
- Basic EKG class and monitor orientation required.
- Knowledge of medical terminology and abbreviations to complete necessary patient record documentation.
- Current BCLS Certificate.
- Ability to occasionally lift, carry and/or push or pull up to 20 pounds.
What the Monitor Support Specialist will do:
- Records telemetry strip and reports any abnormalities.
- Responds to all monitor alarms in a timely manner.
- Maintains telemetry monitoring: admitting patient to arrhythmia monitoring, changing batteries and electrodes, removing for tests and reattaching as necessary, reviewing alarm trends, reporting rhythms and communicating malfunction.
- Maintains patient information and records and generates reports.
- Maintains unit supplies, monitoring area and portion of equipment log.
- Answers telephone and provide customer service regarding telemetry issues.
- Assists with orientation of other hospital Monitor Techs as requested.
- Enters charges and assures that the charges entered are consistent with services provided and supported by appropriate documentation.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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