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Counter Sales Associate

White Cap

Madison Heights, MIJobNo compensation foundTracked 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Madison Heights, MI
Work Authorization
Not specified

Job overview

White Cap is hiring a Counter Sales Associate to join its on‑site team, providing exceptional customer service to walk‑in, phone and will‑call customers while processing orders, quoting prices, and offering product expertise. The role includes communicating features, upselling related items, and supporting a diverse, growing construction‑focused environment with strong benefits and career potential.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceOrder ProcessingProduct KnowledgeUpsellingOracleConstruction Products KnowledgeSpanish

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance
Parental Leave
Paid Time Off

Full job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Counter Sales Associate !

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Why a career with White Cap?

  • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

  • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

  • Stability: Since 2020, White Cap has doubled in size and continues to grow.

  • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

  • Love where you work: White Cap has been certified as a Great Place to Work .

  • Inclusive culture: Work in a place that values and celebrates who you are.

A Counter Sales Associate at White Cap…

  • Demonstrates exceptional customer service to our walk-in, phone, and will call customers.

  • Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.

  • Communicates product features, benefits, and warranty policy information to customers.

  • Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)

  • Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

  • Performs other duties as assigned.

Preferred Qualifications

  • Demonstrated success providing excellent customer service.

  • Experience with sales order computer software, preferably Oracle.

  • Knowledge of construction and industrial products.

  • Spanish language proficiency a plus.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area Sales

Work Type On-Site

Recruiter Crangi, Kelli

Req ID WCJR-034391

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

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