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Spa Concierge

Auberge Resorts Collection

Telluride, COFull-timeNo compensation foundPosted 1mo agoVerified open 5 days ago
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At a glance

Compensation
No compensation found
Location
Telluride, CO
Schedule
Full-time
Work Authorization
Not specified

Job overview

Auberge Resorts Collection is hiring a Spa Concierge. The Spa Concierge creates exceptional Spa experiences for guests, offering recommendations for services, experiences, and wellness activities. This role ensures a warm, relaxing, and healing environment, maintaining the highest standards of professionalism to exceed guest expectations.

Key focus areas include Provide a warm welcome to all guests and strive to provide exceptional service, Communicate professionally and effectively in the languages used in the Spa, and Know all treatments currently offered in the Spa Services Charter and any promotions.

Successful candidates bring High School Diploma Or Equivalent and English Language. Important skills include Professional Communication, Spa Service Knowledge, Product Line Knowledge, Product Guidance And Recommendations, and English Reading And Writing.

Skills & qualifications

RequiredNice to have

Skills

Professional CommunicationSpa Service KnowledgeProduct Line KnowledgeProduct Guidance and RecommendationsEnglish Reading and Writing

Qualifications

Flexible Schedule Including Weekends and HolidaysHigh School Diploma or Equivalent2 Years Spa or Luxury Hotel Experience

Full job description

Join our team as a Spa Concierge. You will be responsible for creating Spa experiences for our guests, providing recommendations for Spa services, Experiences and Wellness activities with the highest standards of professionalism, creating a warm, relaxing and healing environment, ensuring that the guest experience exceeds expectations. .

  • Provide a warm welcome to all guests and strive to provide exceptional service.

  • Be able to communicate professionally and effectively in the languages ​​used in the Spa.

  • Know perfectly all the treatments currently offered in the Spa Services Charter and any promotions or offers at any given time.

  • Thoroughly understand the product lines used in the Spa for retail and professional use and be fully capable of providing our clients with guidance and recommendations on products that benefit retail sales.

  • Process all spa service reservations from pre-arrival contact and reservation to final room collection and perform other administrative tasks and reports as required.

  • Manage daily bookings ensuring that the workload is distributed equally between massage therapists according to the balance.

  • Ensure that Therapists are fully aware of any special indications or contraindications so that the Spa service is tailored to the specific needs of our guests as described in their medical consultation form.

  • Ensure all customer comments and opinions are communicated to Spa Management for prompt follow-up.

  • Look after assigned treatment areas and rooms and ensure they are prepared to the specific standard and keep them clean and tidy at all times.

  • Keep the Spa Boutique clean and tidy.

  • Perform other duties as assigned, including assisting other departments on an as-needed basis

  • Two years of experience preferably, in a high-level Spa or luxury hotel.

  • Knowledge of Microsoft Office application de Spa 

  • Ability to read and write in English

  • Able to work a flexible schedule, including weekends and holidays, depending on the needs of the department.

  • High School Diploma or equivalent required. About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

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