Administrative I - NEM
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Insight Global is hiring an Administrative I - NEM. The Administrative I supports clients promoting renewable energy by processing applications for homeowners and small business owners installing solar or using electric cars. This role involves creating reference numbers for new projects, sending invoices, reviewing applications for accuracy, and detecting issues. The team member will also respond to customer emails regarding project status and defects, analyze project issues, and develop documentation.
Key focus areas include Create reference numbers for new projects, Send invoices to customers, and Process applications by reviewing documents.
Successful candidates bring 0-5 Years Administrative Experience, Associate's Degree In IT/Business Management, and Bachelor's Degree In IT/Business Management. Important skills include Attention To Detail, Communication, Team Player, Analytic Skills, Problem Solving Skills, and PG&E Experience.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
As our clients partners to promote renewable energy sources with home owners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are creating to be stored to the electric grid. Our team is responsible for the processing these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks:
* Reference number creation of new projects
* Sending out invoices to customers
* Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate.
* Respond to customer follow up emails related to defect follow up, project status, etc.
* Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward
* Print and send out notice of project completion to be mailed to customers.
* Help develop documentation such as job aides, process flow charts, etc.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
* 0-5 years of administrative, document processing, data entry/clerical experience
* Associates or Bachelor's degree in IT, Business Management, similar
* Strong attention to detail
* Good communication, both verbal and written
* Team player
* Analytic skills
* Problem solving skills
* Past PG&E experience
* SAP experience
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