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Air Import Agent

Expeditors International

Plainfield, INFull-timeNo compensation foundPosted 3w agoVerified open 5 days ago
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At a glance

Compensation
No compensation found
Location
Plainfield, IN
Schedule
Full-time
Work Authorization
Not specified

Job overview

Expeditors International is hiring an Air Import Agent. The Air Import Agent ensures proper and timely movement of freight and information while delivering exceptional customer service within the Air Import department, handling documentation, compliance, communications, and fast‑paced operational tasks.

Key focus areas include Ensure smooth and timely freight flow, Enter accurate data into operating system, and Track and trace Air Import files.

Preferred (not required): Exceptional Customer Service, Accurate And Timely Data Entry, Compliance With Regulations, and Overseas Communications.

Skills & qualifications

RequiredNice to have

Skills

Exceptional Customer ServiceAccurate and Timely Data EntryCompliance With RegulationsOverseas CommunicationsTimely Responses to Emails and RequestsEffective Interpersonal SkillsListenComprehendEffectively Communicate Clearly and ConciselyPro-ActiveStrong Organizational SkillsWork Well in a Fast-Paced EnvironmentMicrosoft WordAppearanceAttitudeConfidenceCuriosityExcellenceIntegrityPrideResoluteSense of HumorVisionary

Qualifications

College Degree

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Air Import department.

  • Smooth and timely freight flow.

  • Accurate and timely data entry into our operating system.

  • Track and trace Air Import files as required.

  • Daily monitoring of in-transit delays & update of the appropriate event codes.

  • Timely delivery of freight to customers for Import shipments.

  • Ensure documents are timely sent to outside brokers for customs purposes.

  • Always meet compliance with regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

  • Overseas communications, timely responses to emails and requests (internal and external)

  • Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.

  • Pro-active, strong organizational skills, work well in a fast-paced environment

  • Good computer skills (Excel, Word).

  • College Degree preferred

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long-Term Disability Insurance

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

  • Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. All your information will be kept confidential according to EEO guidelines.

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