Customer Service Associate - Mankato, MN - (Full-Time)

Job Duties

Description

Position Summary:

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.

A day in the life:In a typical day, a Customer Service Associate can expect to...

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.

Store Operations: Follows policies and procedures and executes directives in a timely manner.

Services and Programs: Provide a work environment to train and develop participants in achieving their goals.

Safety: Help contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks:

Pay Range: $14.20 - $19.52/hr

Goodwill-Easter Seals Minnesota prioritizes work-life balance. Weekend/holiday shifts are limited, and we offer competitive pay, flexible hours, a variety of benefit options and an employee discount.

Work-life balance: No overnights or late closing shifts, and limited holiday hours

GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!

Opportunities for career development and advancement

About You:

Ability to effectively communicate with supervisors, employees and customers

Ability to work independently and coordinate multiple projects simultaneously

Excellent organizational skills, ability to prioritize

Excellent decision-making skills

Strong attention to details

Ability and desire to provide excellent customer service

Ability to interact with a diverse population in a human-services setting

High level of initiative and self-motivation

Perseverance and commitment to getting the job done

Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers

A typical full-time schedule is 35-40 hours per week and requires:

Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; and

Willingness and ability to be cross-trained, and to train in new employees.

Prior Experience & Education:

0-3 years of relevant experience

High school diploma or equivalent preferred

About Us:

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Goodwill Industries, Inc/Easter Seals Minnesota is an Equal Opportunity Employer committed to creating a diverse workforce.

Goodwill Industries, Inc/Easter Seals Minnesota will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

None

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

56001

Job Type

Full Time

Place of Work

On-site

Requisition ID

CUSTO015259

Job Benefits

Not specified