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IT Project Manager - Salesforce Field Service

Insight Global

Maryland Heights, MOJobNo compensation foundTracked 1mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Maryland Heights, MO
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

PMP CertificationPMI-ACP CertificationCertified ScrumMaster (CSM) CertificationSalesforce Administrator CertificationSalesforce Field Service Consultant CertificationSalesforce Certified Associate Certification

Job overview

Insight Global is hiring an IT Project Manager - Salesforce Field Service. The IT Project Manager will lead complex, cross-functional technology initiatives from concept through delivery, orchestrating work across internal IT and business teams, external implementation vendors, and executive stakeholders. This role requires 10+ years of project management experience and expertise in delivering Salesforce solutions, particularly Salesforce Field Service Management. The manager will own the full project lifecycle, including scope, budget, vendor contracts, and communication with senior leadership.

Key focus areas include Orchestrate work across internal IT and business teams, external implementation vendors, and executive stakeholders, Deliver measurable business outcomes on time and on budget, and Own the full project lifecycle.

Successful candidates bring 10+ Years IT Project Management Experience, 3+ Years Salesforce Project Experience, and PMP Or PMI-ACP Or Certified ScrumMaster. Important skills include Salesforce Field Service Management, Agile Methodologies, Hybrid Methodologies, Contract Management, SOW Management, and Communication.

Skills & qualifications

RequiredNice to have

Skills

Salesforce Field Service ManagementAgile MethodologiesHybrid MethodologiesContract ManagementSOW ManagementCommunicationStakeholder ManagementExecutive-Facing Presentation SkillsSalesforce IntegrationERP IntegrationBilling IntegrationCRM IntegrationWorkforce Management IntegrationData MigrationMuleSoftDevOpsRelease Management for Salesforce

Qualifications

10+ Years IT Project Management Experience3+ Years Salesforce Project Management ExperiencePMP CertificationPMI-ACP CertificationCertified ScrumMaster (CSM) CertificationSalesforce Administrator CertificationSalesforce Field Service Consultant CertificationSalesforce Certified Associate CertificationExperience in TelecommunicationsExperience in UtilitiesExperience in Field OperationsExperience in Service-Heavy Industry

Full job description

Job Description

We are seeking a seasoned IT Project Manager to lead complex, cross-functional technology initiatives from concept through delivery. In this role, you will orchestrate work across internal IT and business teams, external implementation vendors, and executive stakeholders to deliver measurable business outcomes on time and on budget. The ideal candidate brings 10+ years of hands-on project management experience and deep, recent expertise delivering Salesforce solutions - with a particular focus on Salesforce Field Service Management.

You will own the full project lifecycle: shaping scope and business cases, managing budgets and vendor contracts, driving delivery through Agile and hybrid methodologies, and communicating status and risk to senior leadership. This is a high-visibility role for a proven leader who thrives in a fast-paced, matrixed environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

  • 10+ years of IT project management experience delivering technology projects with cross-functional IT and business teams.

  • 3+ years of experience managing projects built on Salesforce technology, with demonstrable experience delivering Salesforce Field Service solutions.

  • Proven experience managing external implementation vendors and system integrators, including contract and SOW management.

  • Exceptional communication, stakeholder management, and executive-facing presentation skills. • PMP, PMI-ACP, or Certified ScrumMaster (CSM) certification.

  • Salesforce certifications such as Salesforce Administrator, Field Service Consultant, or Salesforce Certified Associate.

  • Experience in telecommunications, utilities, field operations, or a service-heavy industry.

  • Experience integrating Salesforce with enterprise systems (ERP, billing, CRM, workforce management).

  • Familiarity with data migration, integration platforms (e.g., MuleSoft), and DevOps/release management for Salesforce.

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