Medical Practice Patient Representative
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At a glance
Job overview
Northwell Health is hiring a Medical Practice Patient Representative. The Medical Practice Patient Representative provides clerical and administrative support while coordinating patient care activities for a primary care practice. They greet and welcome patients, ensure accurate demographic and insurance information, answer phones, register and schedule appointments, collect co‑pays, retrieve records, fulfill compliance duties, model organizational values, and maintain dependable attendance.
Key focus areas include Greet and welcome patients upon arrival and communicate pleasantly and effectively, Ensure accuracy of patient information, including demographics and insurance, and Answer phones, route calls, take messages, and assure accurate communication verbally and via the EMR system.
Important skills include Data Entry, Communication Skills, and Communication. Preferred (not required): Microsoft Office Suite.
Skills & qualifications
Skills
Qualifications
Full job description
Description
Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.
$500 Sign On Bonus (External Candidates Only)
Title: Medical Practice Patient Representative - New Caanan Primary Care - New Caanan, CT, - Full time - 7:45am - 5:30pm Variable shifts Monday - Friday
Summary:
Provides clerical and administrative support and coordinates the patient care activities for medical practice.
Responsibilities:
- Greets and welcomes patients upon arrival and communicates pleasantly and effectively. 2. Ensures accuracy of patient's information, including demographics and insurance. 3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system 4. Registers, verifies, and schedules patient appointments, testing, and referrals. 5. Schedules and reschedules appointments according to office protocols 6. Monitor applications and manage worklists as applicable. 7. Collects co-pays and reconciles money for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Performs intake and processing of medical records and other documentation where applicable. 10. Fulfills all compliance responsibilities related to the position. 11. Maintains and Models the Organization values. 12. Demonstrates regular, dependable, and predictable attendance. 13. Performs other duties as required.
Education Skills Experience:
Required: High School graduate or equivalent. Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal). Minimum Experience: Six months.
Other Information:
Ability to travel between practices as needed.
Salary Range: $18.13 - $34.50 Hourly
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.
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