Clinical Assistant - Family Practice - Full Time

Sign on Bonus up to $5,000

Position Summary:

Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.

Education, License, Certification:

High School Diploma or equivalent.

Experience:

Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task.

Essential Functions:

• Interviews patient to obtain medical history.

• Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.

• Assists provider during exam and treatment.

• Directs patient to examination room and prepares patient for examination and treatment.

• Performs liaison duties between patients, Providers, hospital staff, etc.

• Process ancillary reports and all other patient results to the provider for review and assists with patient communication.

• Responsible for greeting patients and updating various pertinent information into the patient’s medical record.

• Routes patient after exam to proper area for visit completion.

• May be required to do phlebotomy.

• May perform high level disinfection, based on departmental equipment

Other Duties:

• Answers telephones and schedules patient appointments.

• Takes messages of a medical nature (requests for prescription refills, test results, etc).

• Performs other clerical functions as necessary.

• Exhibits good telephone etiquette.

• Quotes patient self‐pay balances at time of scheduling.

• Informs patients of their financial obligations.

• Directs patients to the patient representative for assistance with their account.

• Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.

• Assists in maintaining appropriate level of supplies.

• Attends and participates in Department meetings, along with contributing to department/office goals.

• Become familiar with ICD‐9 and CPT coding.

• Cleans, stocks, and prepares exam rooms.

• Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.

• Assists with obtaining and processing referral and pre‐certification requirements.

• Maintains confidentiality, respect and consideration of patients and others.

• Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.

• Maintains equipment according to manufacturer guidelines and clinic policies and procedures.

• Performs and documents quality control on equipment as required.

Updated 8.20.25

The pay for this position ranges from $17.40-$25.66 per hour.

#LI-BB1