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ServiceNow Developer

Arena Technical Resources, LLC

Falls Church, VARemoteFull-timeNo compensation foundPosted 3mo agoSeen in employer's feed 6 days ago
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At a glance

Compensation
No compensation found
Location
Falls Church, VARemote
Schedule
Full-time
Work Authorization
US work authorization required

Requirements

Credentials this posting asks for.

Security clearance

Job overview

Arena Technical Resources, LLC is hiring a ServiceNow Developer. The ServiceNow Developer designs, develops, configures, and customizes the ServiceNow platform to meet business and technical needs, collaborating with product and process owners and cross‑functional teams while adhering to ITIL standards and enterprise architecture.

Key focus areas include Design and develop ServiceNow forms, workflows, business rules, client scripts, and integrations., Configure and customize ServiceNow modules such as ITSM, HRSD, CMDB, ITOM, or custom applications., and Develop and maintain integrations using REST/SOAP APIs, MID Server, and Integration Hub..

Important skills include ServiceNow Platform, JavaScript, REST/SOAP APIs, ITIL Processes, Agile, and Flow Designer. Preferred (not required): ServiceNow ATF, Integration Hub, Scoped Applications, and Enterprise Application Development.

Skills & qualifications

RequiredNice to have

Skills

ServiceNow PlatformJavaScriptREST/SOAP APIsITIL ProcessesAgileFlow DesignerBusiness RulesScript IncludesUI PoliciesJSON/XML StructuresCommunicationCollaborationAnalytical DocumentationServiceNow Development FrameworksWorkflow AutomationJSONXMLProblem SolvingServiceNow ATFIntegration HubScoped ApplicationsEnterprise Application DevelopmentServiceNow SecurityRole‑Based Access ControlsDevOps PracticesGitCI/CD PipelinesTest AutomationDetail OrientedAnalytical SkillsDocumentation SkillsRequirement Translation

Qualifications

Hands‑on ServiceNow Configuration and Development ExperienceJavaScript ExperienceWorkflow Automation ExperienceREST/SOAP Integration ExperienceJSON/XML Data Structures ExperienceITIL Processes UnderstandingAgile Environment ExperienceServiceNow CSA CertificationServiceNow CAD CertificationServiceNow CIS CertificationServiceNow ATF ExperienceIntegration Hub Experience

Full job description

ServiceNow Developer

Location: Falls Church, US

Job ID: ATR 17936

Job Description

Job Title: ServiceNow Developer

Location: Falls Church, VA - Fully Remote

Eligibility: Candidate must be a clearable US Citizen that is able to

obtain a Public Trust clearance

Job Description:

The ServiceNow Developer is responsible for designing, developing,

configuring, and customizing the ServiceNow platform to support business

processes and technical requirements. This role collaborates closely

with product owners, process owners, and cross-functional teams to build

scalable solutions aligned with ITIL standards and enterprise

architecture.

Key Responsibilities:

  • Design and develop ServiceNow solutions including forms, workflows,

business rules, client scripts, and integrations.

  • Configure and customize ServiceNow modules such as ITSM, HRSD, CMDB,

ITOM, or custom applications depending on business needs.

  • Develop and maintain integrations using REST/SOAP APIs, MID Server,

and Integration Hub.

  • Participate in Agile ceremonies and contribute to the grooming,

estimation, and execution of development tasks.

  • Collaborate with platform architects and administrators to implement

best practices for performance, scalability, and security.

  • Troubleshoot defects, perform root cause analysis, and resolve

platform issues.

  • Create and maintain technical documentation including requirements,

design specs, test plans, and release notes.

  • Support ServiceNow upgrades by validating changes, updating

customizations, and ensuring platform compatibility.

  • Ensure compliance with ITSM processes, internal controls, and

governance standards.

  • Provide technical guidance to stakeholders and contribute to

continuous improvement of the platform.

Required Qualifications:

  • Hands-on experience configuring and developing on the ServiceNow

platform.

  • Strong knowledge of JavaScript and ServiceNow development

frameworks.

  • Experience with workflow automation, Flow Designer, Business Rules,

Script Includes, and UI policies.

  • Familiarity with REST/SOAP integrations and JSON/XML data

structures.

  • Understanding of ITIL processes (Incident, Problem, Change, CMDB,

etc.).

  • Strong problem‑solving skills and ability to work collaboratively in

an Agile environment.

Preferred Qualifications:

  • ServiceNow certifications such as CSA, CAD, CIS

(ITSM/HRSD/ITOM/CMDB/etc.).

  • Experience with ServiceNow ATF, Integration Hub, and Scoped

Applications.

  • Background in developing enterprise applications or supporting

large-scale ITSM programs.

  • Knowledge of ServiceNow security and role‑based access controls

(RBAC).

  • Experience with DevOps practices, Git, CI/CD pipelines, or automated

testing.

Soft Skills:

  • Strong communication and collaboration abilities.

  • Detail‑oriented with good analytical and documentation skills.

  • Ability to translate business requirements into technical solutions.

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