CBRN Logistics Systems Representative

Part-time

Chimera Enterprises International

Rock Island, ILPart-timeNo compensation foundTracked 3w agoSeen in employer's feed 6 days ago

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At a glance

Compensation

No compensation found

Location

Rock Island, IL

Schedule

Part-time

Work Authorization

Not specified

Job overview

Chimera Enterprises International is hiring a CBRN Logistics Systems Representative. The CBRN Logistics Systems Representative will work in a team environment providing logistics systems support for the Chemical Biological Radiological Nuclear Informational Resource Center, handling customer inquiries via phone and email, researching, tracking, and documenting information using government and web‑based tools.

Key focus areas include Receive, document, research, and track customer inquiries via phone and email, Identify trends in received inquiries, and Maintain accurate information on inquiries and resolutions in government systems.

Important skills include Shelf-Life Knowledge, Part Number Structure Knowledge, National Stock Number Structure Knowledge, Model Number Structure Knowledge, CBRN Equipment Knowledge, and Windows. Preferred (not required): Government-Off-The-Shelf Information Systems, Internet-Based Resources, Receive Customer Inquiries, and Process Customer Inquiries.

Skills & qualifications

RequiredNice to have

Skills

Shelf-Life KnowledgePart Number Structure KnowledgeNational Stock Number Structure KnowledgeModel Number Structure KnowledgeCBRN Equipment KnowledgeWindowsMicrosoft OutlookMicrosoft Office SuiteWeb-Based Data Entry FormsCommon Internet Search TechnologiesCommunication SkillsCustomer Support SkillsCommunicationCollaborationGovernment-Off-the-Shelf Information SystemsInternet-Based ResourcesReceive Customer InquiriesProcess Customer InquiriesResearch Customer InquiriesTrack Customer InquiriesRespond to Customer InquiriesTelephone CommunicationEmail CommunicationJPEO-CBDTACOM Life Cycle Management Command Consequence Management ProgramLog Customer IssuesTicketing SystemDocument Customer InquiriesIdentify TrendsMaintain Accurate InformationGovernment Logistics SystemsCBRN Related Systems

Qualifications

3+ Years Verifiable Experience in Department of Defense Chemical-Biological SystemsIntermediate Computer Skills

Full job description

Job Description:

Seeking part-time candidates.

The CBRN Logistics Systems Representative will work in a team environment and provide support to other team members of the Chemical Biological Radiological Nuclear Informational Resource Center (CBRN-IRC).

Provide logistics systems support by using Government-Off-The-Shelf (GOTS) information systems, internet-based resources and a number of additional tools in the operation of the CBRN-IRC. In order to support the CBRN-IRC mission, the candidate shall receive, process, research, track, and respond to customer inquiries that are submitted through various communication methods, primarily via telephone or email.

The subject matter of the inquiries will be related to the mission of the Joint Program Executive Office- Chemical Biological Defense (JPEO-CBD) and the TACOM Life Cycle Management Command Consequence Management program. Inquiries received for these two (2) programs will have distinct requirements for information/data entry, tracking and responsibility for resolution. In general, candidate will participate in the resolution of JPEO-CBD related inquires, while the responsibility for TACOM inquiries will be primarily to log the customer issues into the ticketing system.

Job Duties:

Receive, document, research, and track a variety of customer inquires via phone and email related to JPEO-CBD and TACOM systems.
Identify trends noticed in inquiries received.
Maintain accurate information on inquiries and resolution of inquiries in a variety of Government systems.
Perform research on a variety of Government logistics and CBRN related systems.

Qualifications:

Possess a minimum of three (3) years of verifiable experience(within the last ten years) in Department of Defense chemical-biological systems in which they obtained knowledge of shelf-life, Part Number (PN) structure, National Stock Number (NSN) structure, and model number structure, along with knowledge of Chemical Biological Radiological Nuclear (CBRN) equipment.
Possess intermediate computer skills which allow for efficient use of Microsoft Windows, Microsoft Outlook, Microsoft Office Suite, web-based data entry forms and common internet search technologies.
Possess communication and customer support skills that will allow for effective and efficient verbal and written communication in order to facilitate the information gathering and sharing between internal/external contacts, customers, individuals and/or agencies. The personnel shall also have experience working in a team environment.

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