Quality Documentation Specialist
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At a glance
Job overview
Xometry is hiring a Quality Documentation Specialist. Xometry is seeking a Quality Documentation Specialist to join its administrative services team. This role involves providing administrative support to a department, meeting the needs of both internal and external clients. The specialist will format, proof, finalize, and distribute firm documents, ensuring accuracy and adherence to quality standards. They will also monitor and process workflow, update metrics, and assist with other administrative duties.
Key focus areas include Administratively support a department, by meeting the needs of both internal and external clients, Accurately and efficiently format, proof, finalize and distribute Firm documents, and Confirm completeness and accuracy of own work and check the work of others.
Successful candidates bring High School Diploma/G.E.D. and 2+ Years Administrative And/Or Customer Service Assistance Experience. Important skills include Customer Service, Communication, Take Initiative, Problem Solving, Google Suite, and Adobe. Preferred (not required): Interpersonal Skills, Positive Work Ethic, and Quality Control.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
2 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a person with strong interpersonal skills and positive work ethic to work in our administrative services team. This is an amazing opportunity to put your experience, attention to detail, and pride in producing the best results to work, while working with various members of our specialized department.
Administratively support a department, by meeting the needs of both internal and external clients. Services are provided in a manner that demonstrates the highest levels of quality, accountability, and teamwork.
Accurately and efficiently format, proof, finalize and distribute Firm documents, adhering to the established guidelines and quality control methodologies and standards.
Confirm completeness and accuracy of own work and check the work of others to confirm there are zero defects in order to minimize errors and redundancies.
Monitor, prioritize and process workflow in a timely manner which includes updating metrics and other relevant departmental production information
Understand and adhere to organizational and legal policies for quality, risk mitigation, confidentiality, and data privacy
Assist with other administrative duties, including but not limited to office administration, partner support and other practice support areas as needed
Requirements
2+ years of administrative and/or customer service assistance experience
Strong customer service skills
Excellent verbal and written communication skills
Strong attention to detail, and a commitment to quality
Proven ability to take initiative and responsibility for completing work within a team environment
Able to perceive and analyze problems, develop alternatives and implement resolutions
Basic knowledge of the Google Suite, Adobe
OT expected on rotational shift
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, veteran, or disability status.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
5122744007
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