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Partner Agency | Sales Agent (IT) - Lithuania

Evaneos

Vilnius, LithuaniaFull-timeNo compensation foundPosted 7mo agoChecked 1w ago
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At a glance

Compensation
No compensation found
Location
Vilnius, Lithuania
Schedule
Full-time
Work Authorization
US work authorization required

Job overview

Evaneos is hiring a Partner Agency | Sales Agent (IT) - Lithuania. The Sales Agent will advise Italian-speaking travelers on the Evaneos platform, designing tailor-made itineraries and coordinating all practical aspects of their trips. This role involves ensuring high customer satisfaction from initial contact through to the end of the journey. The ideal candidate has a strong sales and customer-oriented mindset, enjoys building relationships, and is curious about the Baltic region.

Key focus areas include Get in touch with Italian-speaking travelers through the Evaneos platform, Understand travelers’ expectations, preferences, and constraints, and Advise clients on destinations, cultures, and travel styles in the Baltic region.

Important skills include Sales, Customer-Oriented Mindset, Building Relationships, and Curiosity To Learn About The Baltic Region. Preferred (not required): Advising Travelers, Designing Tailor-Made Itineraries, Coordinating Practical Aspects Of Trips, and Customer Satisfaction.

Skills & qualifications

RequiredNice to have

Skills

SalesCustomer-Oriented MindsetBuilding RelationshipsCuriosity to Learn About the Baltic RegionAdvising TravelersDesigning Tailor-Made ItinerariesCoordinating Practical Aspects of TripsCustomer SatisfactionUnderstanding Traveler ExpectationsAdvising Clients on DestinationsCoordinating BookingsPreparing QuotationsManaging BillingHandling Operational IssuesMonitoring Service QualityCollecting FeedbackPromoting Responsible and Sustainable TravelEducating Travelers

Qualifications

Italian-Speaking

Full job description

Our partner agency is looking for a Sales Agent for the Italian-speaking market , based in Lithuania.

In this role, you will be responsible for advising travelers through the Evaneos platform, designing tailor-made itineraries, coordinating the practical aspects of each trip, and ensuring a high level of customer satisfaction from the first contact until the end of the journey.

This position is well suited for someone with a strong sales and customer-oriented mindset, who enjoys building relationships with travelers and is curious to learn more about the Baltic region.

💼 Your main missions 🧭 Advising travelers & creating tailor-made trips

  • Get in touch with Italian-speaking travelers through the Evaneos platform.

  • Understand travelers’ expectations, preferences, and constraints.

  • Advise clients on destinations, cultures, and travel styles in the Baltic region.

  • Design customized itineraries aligned with travelers’ needs and expectations.

💼 Managing the practical aspects of the trip

  • Coordinate bookings with hotels, guides, and transport providers.

  • Match travelers’ requests with relevant local partners.

  • Prepare and validate accurate quotations.

  • Manage billing for travelers according to internal processes.

🌟 Ensuring customer satisfaction throughout the trip

  • Act as the main point of contact for travelers during their trip.

  • Handle operational issues, changes, cancellations, or complaints when needed.

  • Monitor service quality and contribute to continuous improvement.

  • Collect feedback and support traveler loyalty.

🌱 Promoting responsible & sustainable travel

  • Promote responsible and sustainable travel practices.

  • Work with eco-conscious local suppliers.

  • Educate travelers about their local impact and responsible behaviors.

💰 Contract conditions

  • Location: Vilnius, Lithuania

  • Start date: As soon as possible

  • Contract: Long-term / Permanent

  • Working time: Full-time

  • Work mode: On-site (recommended)

  • Compensation: To be discussed

  • Variable / bonus: Not decided

💫 Why join this partner agency?

  • Join an established local DMC working with international travelers

  • Work on meaningful, tailor-made travel projects

  • Benefit from training and annual familiarization trips

  • Be part of a professional, collaborative, and people-oriented team

  • Enjoy flexible working hours and regular team activities

You've read the whole posting — now see how you match it.

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