Assistance Payments Worker 8-11 (IONIA/MONTCALM)

Assistance Payments Worker 8-11 (IONIA/MONTCALM)

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Assistance Payments Worker 8-11 (IONIA/MONTCALM)

Salary

$1,866.40 - $2,717.60 Biweekly

Location

Various, MI

Job Type

Permanent Full Time

Remote Employment

Flexible/Hybrid

Job Number

4308-25-IONIA-003-FILL

Department

Health and Human Services - Counties

Opening Date

08/10/2025

Bargaining Unit

UNITED AUTO WORKERS (UAW)

• Description

• Benefits

• Questions

Job Description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit ourMDHHS Diversity, Equity, and Inclusion Plan (https://www.michigan.gov/documents/mdhhs/MDHHS\_Diversity\_Equity\_and\_Inclusion\_Plan\_649033\_7.pdf) .

The role of the Eligibility Specialist is to strengthen Michigan families by:

• Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for

• Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.

• Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).

• Encouraging and guiding families in their efforts to become self supporting

To be considered, you MUST:

• Attach a copy of your official transcripts showing you meet the below educational requirements. These must be signed by the registrar or show the university seal.

• Attach an up-to-date resume.

• Attach a cover letter.

Failure to complete any of the above items may result in your application being screened out.

View position description at:Position Description (https://mcsc.state.mi.us/AgencyPDFs/APWcomposite.pdf)

View job specification at:Job Specification (https://civilservice.state.mi.us/AgencyPDFs/ASTPWKREPD.pdf)

Required Education and Experience

Education

Completion of two years of college (60 semester or 90 term credits).

Experience

Assistance Payments Worker 8

No specific type or amount is required.

Assistance Payments Worker 9

One year of experience equivalent to an Assistance Payments Worker 8, Migrant Program Worker 8, or Family Independence Specialist 9.

Assistance Payments Worker E10

Two years of experience equivalent to an Assistance Payments Worker, including one year equivalent to an Assistance Payments Worker 9;

OR

Two years equivalent to a Migrant Program Worker, including one year equivalent to a Migrant Program Worker 9;

OR

Two years of experience equivalent to a Family Independence Specialist, including one year equivalent to a Family Independence Specialist 10.

Assistance Payments Worker 11

Three years of experience equivalent to an Assistance Payments Worker, including one year equivalent to an Assistance Payments Worker E10;

OR

Three years equivalent to a Migrant Program Worker, including one year equivalent to a Migrant Program Worker E10;

OR

Three years of experience equivalent to a Family Independence Specialist, including one year equivalent to a Family Independence Specialist P11.

Alternate Education and Experience

Four years of administrative support experience in a human services or office setting, including two years equivalent to the experienced (E7) level, may be substituted for the education requirement.

Completion of one year of college (30 semester or 45 term credits) and three years of administrative support experience in a human services or office setting, including one year equivalent to the experienced (E7) level, may be substituted for the education

requirement.

Three years of Home Aide experience, including one year equivalent to a Home Aide E8, may be substituted for the education requirement.

Additional Requirements and Information

When you apply, your application is valid for 6 months. After 6 months, you MUST reapply for continued consideration.

This posting is being used to recruit for both Ionia & Montcalm county officess:

Vacancy 1: is located at Ionia Couty MDHHS 920 East Lincoln Ave Ionia MI 48846.

Vacancy 2: is located at Montcalm County MDHHS: 609 N State Street Stanton, MI 48888.

Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

The department reserves the right to close this posting at any time if it is determined that a sufficient number of applications have been received.

For further information regarding this posting please contact Amberlynn Noorman at [email protected]

MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

#MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

Are you currently in a position at DHHS that is represented by the UAW Local 6000? (Services Specialists, FIS, or APW)

• Yes

• No

02

Are you a current MDHHS employee classified as an Assistance Payments Worker 8/9/E10 interested in moving to the same class and level at this location?

• Yes

• No

03

ASTPWKR8-E10 - Do you possess one of the following? Two years of college (60 semester or 90 term credits). Please attach a copy of your official transcript(s). OR Four years of administrative support experience in a human services or office setting, including two years equivalent to the experienced (E7) level. OR One year of college (30 semester or 45 term credits) and three years of administrative support experience in a human services or office setting, including one year equivalent to the experienced (E7) level. Please attach a copy of your official transcript(s). OR Three years of Home Aide experience, including one year equivalent to a Home Aide E8.

• Yes

• No

04

ASTPWKR - Please select your level of experience.

• At least three years of experience equivalent to an Assistance Payments Worker (including one year equivalent to the E10 level); Migrant Program Worker (including one year equivalent to the E10 level); or Family Independence Specialist (including one year equivalent to the P11 level).

• Two to three years of experience equivalent to an Assistance Payments Worker (including one year equivalent to the 9 level); Migrant Program Worker (including one year equivalent to the 9 level); or Family Independence Specialist (including one year equivalent to the 10 level).

• One to two years of experience equivalent to an Assistance Payments Worker 8; Migrant Program Worker 8; or Family Independence Specialist 9.

• None

05

From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)

• A current Department of Health and Human Services (DHHS) employee

• A Department of Health and Human Services (DHHS) employee in layoff status

• A current State of Michigan (non-DHHS) employee

• A State of Michigan (non-DHHS) employee in layoff status

• None of the above

06

Do you have an associate's degree or higher? (Please attach a copy of college transcript. Applicants who fail to do so may be screened out).

• Yes

• No

07

Do you possess a Bachelor's degree in any major? (Please attach a copy of your college transcript. Applicants who fail to do so may be screened out).

• Yes

• No

08

How many years of customer service experience do you possess?

• More than five years

• 3-5 years

• 1-3 years

• Less than one year

• None

09

How many years of experience do you possess in computer data entry and retrieval? (If you possess, you must document in your application materials to allow for accurate screening.)

• More than five years

• 3-5 years

• 1-3 years

• Less than one year

• None

10

How many years of experience do you possess where part of your daily duties involve dealing with clients or customers to obtain detailed information either on the phone or in person?

• 5 years or more

• 3 to 4 years

• 1 to 2 years

• Less than 1 year

• None

11

How many years of experience do you possess in a job that requires strong production skills to keep large volumes of paperwork moving through a process quickly and accurately? (If you possess, you must document in your application materials to allow for accurate screening.)

• More than five years

• 3-5 years

• 1-3 years

• Less than one year

• None

12

How many years of experience do you possess in a job that involves having to meet deadlines? (If you possess, you must document in your application materials to allow for accurate screening.)

• More than five years

• 3-5 years

• 1-3 years

• Less than one year

• None

13

Describe a time when you had to navigate cultural differences in a professional or work setting.

14

Are you interested in a Limited Term position?

• Yes

• No

15

Please select from the options below: (Please note, actions that have been expunged, written reprimands or formal counseling, and layoff actions need not be reported.)

• I have been dismissed within the last two years

• I have resigned in lieu of discipline or dismissal within the last two years

• I have been issued a disciplinary suspension in the last two years.

• I am currently suspended with or without pay pending the outcome of an investigation

• I have received a written reprimand within the last two years

• I have received an unsatisfactory rating in the last two years

• I have signed a last chance agreement with MDHHS within the last two years

• I certify that none of the above circumstances apply to me

16

If you selected that you have been dismissed within the last two years, resigned in lieu of dismissal within the last two years, were issued a disciplinary suspension within the last two years, are currently suspended with or without pay pending the outcome of an investigation, received a written reprimand within the last two years, received an unsatisfactory rating within the last two years, or signed a last chance agreement with MDHHS within the last two years, please provide an explanation below. If none of the above apply to you, please enter 'N/A'.

17

Do you have an Intentional Program Violation from the Department of Human Services?

• Yes

• No

18

Do you have any objection to being finger printed or drug tested?

• Yes

• No

19

Do you have the ability to work from home, including home internet service? OR Are you willing to purchase home internet service if hired?

• Yes

• No

20

Do you possess a valid driver's license?

• Yes

• No

21

If you answered yes to the previous question, list the issuing state, license number, and expiration date. If you do not have a valid license, type N/A.

22

Have you ever been convicted of a felony?

• Yes

• No

23

If you answered yes to the previous question, please explain. If no, please enter N/A.

24

Have you ever been convicted of a misdemeanor?

• Yes

• No

25

If you answered "yes" to the previous question, which misdemeanor best fits your situation? If you marked "no" on the previous question, please check None.

• DUI

• Embezzlement

• Retail Fraud

• Traffic Violation resulting in a misdemeanor conviction

• Abuse or neglect

• Minor in Possession

• Breaking and Entering

• Assault or Domestic Violence

• Other - Not listed

• None

26

Do you read, write and speak Spanish Fluently? (you may be required to translate a document in the interview process).

• Yes

• No

27

Did you attach a cover letter and a copy of your résumé to your application? (Failure to do so may result in your application being screened out.)

• Yes

• No

28

Did you attach a copy of an official college/university transcript to your application? (Failure to do so may result in your application being screened out.)

• Yes

• No

Required Question

Employer

State of Michigan

Department

Health and Human Services - Counties

Address

See Posting Above for Contact Informati

Office of Human Resources

Michigan

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