Business Analyst - Talent Pool

JOB DESCRIPTION Business Analyst

The Big Picture

Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry .

Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide, and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion .

Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations. Everything we do at Sysco LABS supports Sysco’s Purpose of “Connecting the world to share food and care for one another ” , and our work directly impacts millions of food consumers in a trillion-dollar, global industry .

For more information visit: www.syscolabs.lk

The Opportunity

We are currently on the lookout for a Technical Business Analyst to join our team.   

Responsibilities:

• Liaising with the on-site product teams to develop product specifications

• Analyzing requirements and converting them to quality business solutions and effectively documenting and communicating them to project and product teams

• Working closely with delivery/product heads and conducting R&D based on the strategic product roadmap and elaborating on the requirements by comparing and analyzing competitor products and producing effective business solutions

• Coordinating approval processes and clearly and confidently articulating user, business, and functional requirements to all concerned stakeholders including the management team, software engineering team, and quality assurance team

• Proactively resolving open issues and working with the delivery teams to address key defects

• Acting as the conduit between the product and delivery teams and ensuring high-level requirements are translated into the level of detail required

• Effectively planning, managing, and delivering requirements/BA tasks and activities and meeting the required project deadlines and targets with a strong focus on the quality of the product/solution

• Managing functional test suites and coordinating in-house training and product demos

• Assisting with functional and integration test scenario generation and test execution

Requirements:

• A Bachelor’s Degree in IT, Management, Economics, or Finance; a Master’s Degree will be an added advantage

• 1 - 2 years of experience in a similar role

• Prior experience in a software engineering or technical quality engineering role will be advantageous

• Experience working with software models; mainly Agile , RUP, and waterfall models

• Professional certifications such as CBAP/PMP/ACP will be an added advantage

• The ability to interface with onsite staff and function as the single point of contact for requirements

• A passion for innovative product design and the ability to foresee business trends

• Excellent logical and analytical skills, with a strong eye for detail

• Excellent communication skills, particularly in written and spoken English, and proven experience in writing user stories, use cases, and detailed software requirements specifications

• Must be curious and possess the ability to acquire domain business process and system knowledge as well as technical knowledge rapidly

• Excellent interpersonal and negotiation skills

• Should possess strong leadership, management, and organizational skills, including the ability to ensure schedules are met with a strong focus on quality

• Must have the ability to troubleshoot issues (integration, application, etc.)

• Should possess the a bility to write complex queries (SQL) ; Cognos experience is a plus

Benefits:

• US dollar-linked compensation 

• Performance rewards and recognition 

• Agile Benefits - special allowances for Health, Wellness & Academic purposes 

• Paid birthday leave

• Team engagement allowance 

• Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws 

• Overseas travel opportunities and exposure to client environments 

• Hybrid work arrangement 

Sysco LABS is an Equal Opportunity Employer.