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LifeSpa Coordinator - Part Time

Part-time

Life Time Fitness

Westfield, MAPart-timeNo compensation foundPosted 1w agoChecked 1w ago

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At a glance

Compensation
No compensation found
Location
Westfield, MA
Schedule
Part-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

CPR And AED Certification

Job overview

Life Time Fitness is hiring a LifeSpa Coordinator - Part Time. The LifeSpa Coordinator answers and directs calls, schedules appointments, explains services, suggests upgrades, and handles confirmation calls while maintaining a cheerful attitude. They also assist the Department Head with filing and other office duties, using required safety devices and adhering to company safety rules.

Key focus areas include Answer incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner, Convert LifeSpa questions into appointments, and Explain Life Spa products, services, and treatments to guests and assist them with determining individual needs.

Important skills include Microsoft Office, Excel, PowerPoint, Outlook, and Mathematical Calculations.

Skills & qualifications

RequiredNice to have

Skills

Microsoft OfficeExcelPowerPointOutlookMathematical Calculations

Qualifications

High School Diploma or GED1 Year Customer Service ExperienceCPR and AED Certification1 Year Receptionist ExperienceAbility to Stand Sit Walk Reach Climb Lift 50 Pounds

Full job description

Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Job Duties and Responsibilities

  • Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
  • Converts LifeSpa questions into appointments
  • Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
  • Suggests upgrades or add-ons to products and services
  • Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
  • Uses all required safety devices to comply with company safety rules ​

Position Requirements

  • High School Diploma or GED
  • 1 year of customer service experience
  • CPR and AED certified within 30 days of hire
  • Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
  • Ability to calculate figures and amounts such as discounts, interest and commissions
  • Ability to stand, sit, walk, reach, climb and lift up to 50 pounds ​

​ Preferred Requirements

  • 1 year of receptionist experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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