Service Manager
Agra, Uttar Pradesh, IndiaJobPosted 1mo agoStill listed 3 days ago
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Job overview
Turno seeks an experienced Service Manager to oversee maintenance, inspection, and readiness of repossessed electric auto‑rickshaws, ensuring the refurbished fleet is operational, compliant, and prepared for deployment or resale, while coordinating service partners, managing inventory, and leading field teams.
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Full job description
Job Summary: We are seeking an experienced and dynamic Service Manager to oversee the maintenance, inspection, and readiness of repo electric auto-rickshaws across. This role is crucial for ensuring the refurbished repo fleet is operational, compliant, and ready for deployment or resale. Key Responsibilities: Repo Vehicle Management:
- Assume comprehensive ownership of all repossessed electric rickshaws within the assigned regional territories.
- Supervise technical inspections, fault diagnostics, and necessary repairs to guarantee the operational readiness of the fleet.
- Maintain rigorous and precise documentation regarding the technical health and maintenance history of each unit.
City-Level Service Coordination:
- Interface with regional service partners and technicians to facilitate efficient repair workflows.
- Directly monitor and optimize the turnaround cycle for vehicle refurbishing and maintenance services.
- Implement standardized quality protocols across all operational cities to ensure consistency.
Spare Parts & Inventory:
- Manage the availability and effective deployment of spare parts inventory.
- Analyze consumption patterns and maintain optimal stock levels tailored to city-specific needs.
Vendor & Workshop Management:
- Cultivate and sustain strategic relationships with regional garages and service providers.
- Negotiate commercial terms, ensure adherence to service level agreements, and audit output quality.
Team Leadership & MIS:
- Guide and mentor field personnel or coordinators to enhance operational performance.
- Ensure the maintenance of exhaustive MIS reports detailing asset status, expenditure, and repair timelines.
Compliance & Quality Checks:
- Validate that every repossessed unit adheres to corporate and regulatory benchmarks prior to deployment.
- Perform periodic and unscheduled quality audits across various geographic locations.
Candidate Profile:
- Professional credentials in Automobile, Mechanical Engineering, or a parallel technical discipline.
- Possess 4 to 5 years of functional expertise in service operations, with a focus on EV or 3W sectors.
- Prior experience in repossessed asset management or vehicle refurbishment processes is highly desirable.
- Demonstrated proficiency in vendor relations and commercial negotiation.
- Willingness to commit to frequent multi-city travel as part of operational requirements.
- Functional knowledge of EV architecture, battery systems, and fundamental electrical diagnostics.
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