In House Guest Service Rep
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Westgate Resorts is hiring an In House Guest Service Rep. The In House Guest Service Representative at Westgate Resorts is responsible for making sales for profit. This role involves escorting guests, attending meetings, delivering sales presentations to prospective buyers, and providing excellent customer service. The representative will also prepare and complete necessary paperwork for sales transactions.
Key focus areas include Escort guests to their accommodations and establish appointment time, Attend morning meetings, and Attend sales division meetings.
Successful candidates bring 3-6 Months Sales Experience and Valid Driver’s License. Important skills include Sales Presentation, Customer Service, Sales Skills, Sales Techniques, Read Simple Instructions, and Write Simple Correspondence.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
This job's primary purpose to the organization is to make sales for profit to Westgate Resorts.
DUTIES
- Escort guests to their accommodations and establish appointment time
- Attend morning meetings
- Attend sales division meetings
- Give a sales presentation to prospective buyers in order to sell weeks
- Provide excellent customer service to all guests/owners
- Interact and serve as customer service agent to all prospective buyers
- Prepare and complete paperwork needed for all sales transactions EDUCATION and/or EXPERIENCE
Three to six months related experience and/or training; or equivalent combination of education and experience. Must possess exceptional sales skills and techniques.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers, managers, and other team members of the organization.
Must be able to speak and understand English. Bilingual English-Portuguese a plus.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess valid driver’s license
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
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