Solutions Engineer
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At a glance
Job overview
Intelligems is hiring a Solutions Engineer. The Solutions Engineer at Intelligems will manage technical relationships with customers from initial contact through expansion. This role involves collaborating with Sales to overcome technical obstacles, working with Onboarding to ensure successful implementation, and partnering with Customer Success to identify growth opportunities. The engineer will bridge the gap between technical possibilities and customer needs within complex environments like Shopify storefronts and headless architectures.
Key focus areas include Own the technical pre-sale motion and Drive technical expansion post-sale.
Successful candidates bring 3+ Years In Solutions/Sales Engineering Or Similar Customer-Facing Technical Role, B2B SaaS Experience, and Lifecycle Collaboration. Important skills include API, JavaScript Implementations, Shopify Architecture, Data Pipeline, Commercial Instincts, and Customer Presence. Preferred (not required): A/B Testing, Pricing Tools, Personalization Platforms, and Headless Commerce.
Skills & qualifications
Skills
Qualifications
Full job description
As a Solutions Engineer at Intelligems, you’ll own the technical relationship with our customers from the first conversation through expansion. You'll work alongside Sales to remove technical barriers, alongside Onboarding to ensure what we sell is what we implement, and alongside Customer Success to unlock expansion opportunities. Intelligems operates in a technically complex environment — Shopify storefronts, headless architectures, custom integrations, dynamic pricing logic — and you're the person who closes the gap between what's possible and what's possible for them. Key Responsibilities: Own the technical pre-sale motion; drive technical expansion post-sale. What You Bring: Commercial instincts, technical depth (APIs, JavaScript implementations, Shopify architecture, data pipelines), customer presence. Qualifications: 3+ years in Solutions/Sales Engineering or similar customer-facing technical role; B2B SaaS experience; lifecycle collaboration; Shopify familiarity; nice to haves include A/B testing, pricing tools, personalization platforms, headless commerce; startup experience; preference for Pacific or Mountain time zone.
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