PBX - Telephone Operator (Full Time)
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Hyatt is hiring a PBX - Telephone Operator (Full Time). The PBX - Telephone Operator at Grand Hyatt Indian Wells Resort and Villas is responsible for answering incoming calls to the resort. This role requires good typing skills, a pleasant attitude, excellent phone demeanor, and the ability to handle a high volume of calls. The operator should also be comfortable answering questions related to the hotel.
Key focus areas include Answer incoming calls to the resort, Work well handling a high volume of calls, and Answer questions relating to the hotel.
Successful candidates bring Ability To Sit For Long Periods Of Time, Work A Flexible Schedule, and Work Weekends And Holidays. Important skills include Typing Skills, Pleasant Attitude, Excellent Phone Demeanor, Handling High Volume Of Calls, Answer Questions Relating To The Hotel, and Satisfy The Needs Of Others.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description:
Be part of our team as PBX - Telephone Operator at the Grand Hyatt Indian Wells Resort and Villas. Located in Greater Palm Springs, Grand Hyatt features 531 newly transformed luxury guestrooms, suites, casita-style villas, and two brand new Celebrity Chef food & beverage venues. Set within the perfect backdrop of scenic Indian Wells, this property is a destination favorite as it is positioned to take hospitality to a new level in the destination.
This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.
The hourly pay-range for this position is $17.00 - $18.00, which is the range Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on factors such as experience and education.
Benefits:
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:
-
Medical, Dental, and Vision after 30 days of Full-Time employment
-
Paid holidays, vacation and sick leave
-
Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
-
Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)
-
Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
-
Teaching hotel where you can learn from some of the best in the business
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Click here (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
Qualifications:
-
A true desire to satisfy the needs of others in a fast paced environment.
-
Refined verbal communication skills
-
Ability to sit for long periods of time
-
Must be able to work a flexible schedule, including weekends and holidays
-
Proficient in basic computer skills
-
Customer service experience preferred
Primary Location: US-CA-Indian Wells
Organization: Grand Hyatt Indian Wells Resort and Villas
Pay Basis: Hourly
Job Level: Full-time
Job: Guest Services
Req ID: IND004717
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
You've read the whole posting — now see how you match it.