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Compliance Manager

Fazz

SingaporeJobNo compensation foundPosted 1mo agoVerified open 3 days ago
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At a glance

Compensation
No compensation found
Location
Singapore
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Active CAMS CertificationBachelor's degree

Job overview

Fazz is hiring a Compliance Manager (Customer Due Diligence). The Compliance Manager (Customer Due Diligence) will lead the CDD team, overseeing high-risk onboarding for corporate customers, individuals, and card programs. This role involves managing CDD analysts, ensuring quality control, and owning periodic reviews and ongoing monitoring. The manager will also author the onboarding playbook and spearhead projects related to due diligence tooling and vendor governance.

Key focus areas include Lead and manage the CDD Analyst team, overseeing workload distribution, coaching, and continuous professional development., Serve as the final quality gate for high-risk onboarding cases before escalation to the Head of Compliance., and Prepare comprehensive case details for the Due Diligence Committee (DDC) and attend meetings..

Successful candidates bring 5-8 Years AML/CDD/KYC Experience, 1-2 Years Team Management Experience, and Bachelor's Degree Or Equivalent Professional Experience. Important skills include AML, CDD, KYC, Sound Judgment Calls, and Communication. Preferred (not required): Card-Issuing Due Diligence, Card Program Due Diligence, Digital Assets, and Stablecoins.

Skills & qualifications

RequiredNice to have

Skills

AMLCDDKYCSound Judgment CallsCommunicationCard-Issuing Due DiligenceCard Program Due DiligenceDigital AssetsStablecoinsCross-Border Payments

Qualifications

5-8 Years AML/CDD/KYC Experience1-2 Years Team Management ExperienceBachelor's Degree or Equivalent Professional ExperienceActive CAMS Certification

Full job description

About The Role We are looking for a Compliance Manager (Customer Due Diligence) to lead our CDD team and take ownership of high-risk onboarding across corporate customers, individuals, and card programs. In this role, you will manage a team of CDD analysts—overseeing their workload, coaching, and skill development—and serve as the critical quality gate before cases reach the Head of Compliance and the Due Diligence Committee (DDC).

Beyond onboarding, you will own periodic reviews and ongoing monitoring, author the onboarding playbook utilized by the Operations team, and ensure the division of responsibilities between Compliance and Ops remains clearly defined. You will also spearhead projects related to due diligence tooling and vendor governance. This includes ensuring that name-screening vendor configurations meet our standards and collaborating with the Product team to roll out new features responsibly from a compliance perspective.

What You Will Do

  • Lead and manage the CDD Analyst team, overseeing workload distribution, coaching, and continuous professional development.
  • Serve as the final quality gate for high-risk onboarding cases (corporate customers, individuals, and card programs) before they are escalated to the Head of Compliance for decisioning.
  • Prepare comprehensive case details for the Due Diligence Committee (DDC) and attend meetings to walk through case specifics alongside the Head of Compliance.
  • Develop, author, and maintain the onboarding playbook used by the Onboarding and Account Operations teams.
  • Oversee end-to-end periodic reviews and ongoing monitoring workflows.
  • Ensure a clear, practical, and effective division of responsibilities between the Compliance team and Operations.
  • Manage due diligence tooling and vendor governance (e.g., name-screening configurations), working closely with Product to ensure tools and features are deployed responsibly.
  • Drive cross-functional projects focused on continuously improving due diligence processes, policies, and system capabilities. What We Are Looking For
  • 5–8 years of AML/CDD/KYC experience within banking, payments, FinTech, or another regulated financial services environment.
  • At least 1–2 years of direct experience managing or leading a team.
  • Comfort making sound judgment calls in ambiguous or "gray" areas, effectively balancing regulatory intent with business realities.
  • Exceptional written communication skills, with the ability to draft detailed case packs that hold up to rigorous committee and regulatory scrutiny.
  • Bachelor's degree or equivalent professional experience.
  • Active CAMS (or equivalent) certification.
  • Experience with card-issuing or card program due diligence.
  • Prior exposure to digital assets, stablecoins, or cross-border payments.

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