Member Service Representative
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At a glance
Job overview
BayCare Health System is hiring a Member Service Representative. The Member Service Representative serves as the initial point of contact for both prospective and current members at the fitness center. This role combines customer service, sales, and administrative duties to ensure a welcoming and efficient experience. Responsibilities include conducting facility tours, promoting and selling memberships, and coordinating appointments for various services. The ideal candidate is personable, organized, and motivated to support members in achieving wellness goals.
Key focus areas include Serve as the first point of contact for prospective and current members, Combine customer service, sales, and administrative responsibilities, and Ensure a welcoming and efficient experience for all members.
Successful candidates bring High School or Equivalent and 6 Months Clerical Experience. Important skills include Customer Service, Sales, Administrative Responsibilities, Conduct Facility Tours, Promoting Memberships, and Selling Memberships. Preferred (not required): Personable, Organized, and Motivated.
Skills & qualifications
Skills
Qualifications
Full job description
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary:
Serves as the first point of contact for both prospective and current members at our fitness center. Combines customer service, sales, and administrative responsibilities to ensure a welcoming and efficient experience for all members. Responsible for conducting faclity tours, promoting and selling memberships and services, and coordinating appointments for massage and consultation services. The ideal candidate will be personable, organized, and motivated to support members in achieving their wellness goals.
Minimum Qualifications:
Education:
- Required - High School or Equivalent
Experience:
- Required - Clerical related 6 months
Facility:
BayCare Health System, Wellness Center- Carillon Outpatient Center
Location: St Petersburg, FL
Status: PRN as needed hourly
Shift Hours: Varies
Weekend Work: Every
On Call: No
Equal Opportunity Employer Veterans/Disabled
Position Member Service Representative
Location St Petersburg:Carillon | Support Services | PRN
Req ID 158729
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