Branch Team Member

Job Duties

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Description

Summary:

The Branch Team Member plays a crucial role in supporting our purpose of creating lasting value for those we serve by performing a collection of tasks to support the branch location and serve as a resource for our customers. This position may serve one or a combination of the following functions for the branch location; counter support, delivery services, and a variety of warehouse duties. Regardless of the function being performed, this individual always displays excellent customer service skills and a commitment to quality and efficiency. This individual promotes our culture, our 5 P's and our purpose to create lasting value for those we serve.

Key Responsibilities & Essential Functions:

Service a diversity of customers by providing projects or information on products or services

Estimate date of delivery to customer, based on knowledge of own vendor's production and delivery schedule

Communicate effectively with department leads and branches on all job related issues

Provide project demonstrations to qualified customers on request

May be responsible for customer courtesy items

Build and maintain customer relationships

Emphasize salable features, quote prices and credit terms, and prepare sales orders for orders obtained

Promote profitability and sales growth initiatives

Load and unload the vehicle in a safe and efficient manner

Adhere to all company safety policies and initiatives

Support team members by participating in team lifts

Deliver products to local customers

Maintain compliance with all Department of Transportation requirements

Maintain vehicle, counter area, displays and warehouse dock cleanliness and order

Maintain Will-Call orders, which may include calling customers, canceling old orders, etc.

Picks customer orders using an RF scanner, wire cutting equipment, motorized cart and/or fork lift

Pick, prepare, ship or receive orders in an efficient and accurate manner

Cross-train in all departments of warehouse

Facilitate the returns process

Perform cycle counts, maintain inventory integrity and location accuracy

Participate in warehouse process improvements

Provide coverage in areas of the warehouse in which staffing is low and work level is high

Requirements

Critical Success Factors:

Ability to learn, grow, and adapt to change

Execute duties with the highest regard for safety, continuous improvement, and cost reduction

Strong customer focus orientation

Ability build strong relationships with customers, vendors and suppliers

Ability to work collaboratively with all areas in the branch

Self motivated with strong problem solving ability

Willingness to give and receive constructive feedback

Excellent communication and interpersonal skills

Ability to analyze workload and establish priorities with time sensitive deadlines

Ability to analyze, identify & then follow up to resolve discrepancies

Ability to develop rapport with customers and peers

Ability to effectively and safely navigate a motorized cart and fork lift

Exhibits a strong work ethic and a positive attitude

Detail orientated

Dependable

Job Requirements/Specifications:

High School Diploma or GED required

Previous distribution experience preferred

Previous customer service experience preferred

Ability to lift 100 lbs

Able to meet and maintain qualifications required by DOT

Demonstrated computer skills

Able to work with Excel documents

Class B CDL preferred; in some locations it is required

Knowledge of Eclipse preferred

Knowledge of handheld RF scanner is a plus

Ability to operate lift truck equipment

Work Environment & Physical Demands:

Consistent standing, walking, lifting, working with hands, working with fingers, work indoors

Frequent carrying, pushing, bending @ the waist, twisting upper body, reaching, vision acuity-near, vision acuity-far, depth perception, field of vision, vision adjustment, color vision, team lifting, works with others, cold, heat, temperature changes, high places, mechanical hazards

Some sitting climbing, balancing, kneeling, crouching, talking, hearing, works alone, non-Standard Shift work, extended day, humid, noise

Occasional crawling, driving, wet, vibration, confined area, work outdoors, electrical hazards, explosive materials, fumes, odors, dusts, mists, gases, poor ventilation

he above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities. Incumbent may be asked to perform other duties as required.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role.

Van Meter offers a comprehensive benefits package, including medical, dental, and vision insurance, pet insurance, company paid life and disability insurance, paid time off including holidays, 401(k) with company match and an Employee Stock Ownership Plan.

Salary Description

$22.00-$24.00 Per Hour

Van Meter is an EOE/M/W/Vets/Disability Employer

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

None

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$22.00 - $24.00 / Hourly

Postal Code

55901

Job Type

Full Time

Place of Work

On-site

Requisition ID

4365750

Job Benefits

Not specified