Genuine Parts / NAPA logo

On-Site Support Spec

Genuine Parts / NAPA

Wichita, KSFull-timeNo compensation foundPosted 1mo agoVerified open 5 days ago

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At a glance

Compensation
No compensation found
Location
Wichita, KS
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Valid Driver’s License And Good Driving Record

Job overview

Genuine Parts / NAPA is hiring an On-Site Support Spec. Under limited supervision, the On‑Site Support Specialist provides excellent customer service, performs various support functions such as ART, VMI, driving, delivery, and storeroom work at the customer site, and may act as a lead or mentor while ensuring reliability and attention to detail.

Key focus areas include Provide excellent customer service to enhance relationships and drive sales, Act as a lead or mentor to other employees, and Perform support functions at customer locations including ART, VMI, driving, delivery, and storeroom work.

Important skills include Customer Service, Communication, Reliability, Organization, Attention To Detail, and Multi-Tasking.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCommunicationReliabilityOrganizationAttention to DetailMulti-TaskingTime ManagementComputer SkillsInformation ProcessingEmail CommunicationBusiness SystemsInternet Research

Qualifications

High School Diploma or GED3 to 5 Years Related ExperienceIndustry ExperienceProduct Knowledge From Previous Warehouse ExperienceForklift Operator CertificationValid Driver’s License and Good Driving RecordMust Be Able to Move Up to 100 Lbs and Lift Up to 50 Lbs

Benefits

Medical Insurance
401(k) Match
Tuition Assistance
Paid Time Off

Full job description

SUMMARY:

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

 

JOB DUTIES

  • Provides excellent customer service that will enhance the relationship and lead to ongoing sales.

  • May act as a lead/mentor to other employees.

  • Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.

  • Performs other duties as assigned.

 

 

EDUCATION & EXPERIENCE

  • Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

 

KNOWLEDGE, SKILLS, ABILITIES

  • Reliability, organization and attention to detail required.

  • Industry experience required; product knowledge from previous warehouse experience is preferred.

  • Customer service and communication skills required.

  • Ability to multi-task and time management skills required.

  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.

  • May need to be certified to operate a forklift.

  • Valid driver’s license and good driving record required.

 

 

PHYSICAL DEMANDS:

  • Must be able to move up to 100 lbs and lift up to 50 lbs.

 

LICENSES & CERTIFICATIONS: None required.

 

SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility

 

BUDGET RESPONSIBILITY: No

 

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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