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Registered Nurse Hospital Operations Supervisor

Sheppard Pratt

Towson, MDFull-time$38.35–63.37/hrPosted 3w agoStill listed 3w ago

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At a glance

Compensation
$38.35–63.37/hr
Location
Towson, MD
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Current RN License In MarylandAssociate's degree

Job overview

The Hospital Operations Supervisor oversees nursing services during evening, night, and weekend shifts, reviews shift reports, manages resource allocation, and ensures quality across all units. The role collaborates with senior nursing leadership, contributes to policy development, and handles high‑risk cases while providing performance feedback and effective communication.

Skills & qualifications

RequiredNice to have

Skills

Clinical LeadershipPsychiatric Nursing KnowledgeSpecialized Patient Populations KnowledgeCollaborative Work RelationshipsClinical Decision MakingTJC Regulatory KnowledgeElectronic Medical RecordMicrosoft OutlookMicrosoft WordMicrosoft ExcelScheduling SystemElectronic Medication DispensingInterpersonal LeadershipProblem SolvingAdaptabilityStress Management

Qualifications

Graduate From Accredited Nursing ProgramCurrent RN License in MarylandMinimum 3 Years Psychiatric Nursing ExperienceMinimum 2 Years Inpatient ExperienceBSN Preferred

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

As a Hospital Operations Supervisor you will:

  • Oversees or shares oversight of hospital-wide nursing services during evening, night or weekend shifts.

  • Reviews shift reports from preceding shifts to be apprised of activity and issues; makes rounds or collaboratively manages rounds coverage to assure the quality of nursing services on all units.

  • Monitors high risk and complicated cases and institutes appropriate actions when in-the-moment decisions are needed.

  • May reassign and reallocate nursing resources to meet building needs.

  • Provides significant input into the performance appraisal and competency assessment of nursing staff.

  • Provides effective communication with the CNO, Unit Managers/Directors, Senior Nursing Directors, and the staffing office.

  • Participates in the development of nursing policies, procedures, standards of practice, and in the planning and evaluation of nursing operations.

Hours:

  • Standard schedule: 3p-11:30p/11p-7:30p

  • 30-minute break included

  • Start times are fixed; end times may vary depending on end-of-shift acuity

  • Biweekly weekend shifts required (fewer weekends possible if coverage remains consistent).

Requires:

  • Work requires graduation from an accredited program of nursing, possession of a current RN license in the State of Maryland, and at least 3 years of psychiatric nursing experience, with at least two years in an inpatient environment. BSN is preferred. Experience must include:

  • comprehensive knowledge of psychiatric nursing,

  • strong clinical and leadership skills,

  • knowledge of the specialized needs of varying patient populations,

  • demonstrated ability to build collaborative work relationships,

  • proven ability to make effective clinical decisions in the moment,

  • general knowledge of TJC and regulatory requirements,

  • computer skills that include familiarity with electronic medical record, Microsoft Outlook, Word, and Excel, scheduling system, and electronic medications dispensing.

  • Work requires interpersonal skills to provide effective leadership and coordination of nursing staff on assigned shift and to interact respectfully with patients, visitors, and staff.

  • Work requires problem solving skills to manage resources, respond quickly to emergencies, and participate in the planning, monitoring, and evaluation of nursing services.

  • Work requires constant adaptation to multiple demands for the individual's time and energy and produces a high level of stress and mental fatigue.

  • Work requires the ability to quickly identify issues, intervene and escalate as necessary

Benefits:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

  • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation

  • Comprehensive medical, dental and vision benefits for benefit eligible positions

  • 403b retirement match

  • Generous paid-time-off for benefit eligible positions

  • Complimentary Employee Assistance Program (EAP)

  • Generous mileage reimbursement program

The pay range for this position is $38.35/hr minimum to $63.37/hr maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

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