Claims Assistant
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At a glance
Job overview
Robert Half Office Team is hiring a Claims Assistant. Robert Half’s client seeks a detail‑oriented Claims Assistant to support Workers’ Compensation administration for a financial services organization in Pleasant Hill, California. The long‑term contract role involves maintaining medical claim records, processing payments, reviewing documentation, coordinating with providers and claimants, and providing general administrative support to ensure accurate and timely benefits handling.
Key focus areas include Maintain and update medical‑only claim records while providing administrative support for indemnity‑related claim activities., Prepare payment requests, process invoices, and assist with authorizations to keep claim transactions timely and accurate., and Examine medical documentation and other claim materials to confirm completeness, consistency, and compliance with established requirements..
Successful candidates bring Experience In Administrative Support, Claims Support, Or Related Office-Based Role. Important skills include Administrative Support, Claims Support, Workers’ Compensation, Insurance Claims Processes, Medical Claims Processes, and Medical Terminology. Preferred (not required): Strong Administrative Ability, Confidence Working With Medical Information, Confidence Working With Claim Information, and Clear Communication Style.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
Robert Half client is looking for a detail-oriented Claims Assistant to support Workers’ Compensation administration for a Financial Services organization in Pleasant Hill, California. This Long-term Contract position focuses on keeping claim files organized, coordinating documentation, and helping ensure benefits and related records are handled accurately and on time. The ideal candidate brings strong administrative ability, confidence working with medical and claim information, and a clear communication style when interacting with claimants, providers, and internal stakeholders.
Claims Assistant Responsibilities:
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Maintain and update medical-only claim records while providing administrative support for indemnity-related claim activities.
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Prepare payment requests, process invoices, and assist with authorizations to help keep claim transactions timely and accurate.
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Examine medical documentation and other claim materials to confirm completeness, consistency, and compliance with established requirements.
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Communicate with injured employees, member districts, healthcare providers, and external contacts to gather information and provide claim-related updates.
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Enter claim data, support benefit calculations, and keep electronic and physical files accurate, current, and well organized.
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Arrange medical evaluations, coordinate related correspondence, and track documentation received from providers.
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Monitor lost-time details and maintain up-to-date records related to claimant work status and leave information.
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Assist with return-to-work coordination and provide day-to-day support to Claims Examiners on assigned cases.
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Perform general administrative tasks such as preparing correspondence, generating reports, copying materials, and completing special assignments as needed.
If you are interested in this Claims Assistant position, please apply today.
Requirements • Experience in administrative support, claims support, or a related office-based role.
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Familiarity with Workers’ Compensation, insurance claims, or medical claims processes.
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Working knowledge of medical terminology and the ability to review documentation with accuracy.
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Strong data entry, record-management, and document-handling skills, including work with confidential information.
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Clear written and verbal communication skills for interacting with claimants, providers, and business contacts.
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Proficiency with standard office software, office equipment, and general administrative tools.
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Ability to manage multiple priorities, stay organized, and maintain close attention to detail in a fast-paced environment. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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