Case Delivery Manager - Digital Products
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At a glance
Job overview
conEdison is hiring a Case Delivery Manager - Digital Products. The Case Delivery Manager will lead development teams in delivering digital product solutions, managing environment and release processes, and creating detailed business and technical documentation. The role requires strong communication, customer relationship building, and the ability to handle emergency assignments outside normal business hours while collaborating across teams.
Key focus areas include Demonstrate knowledge in an Agile Framework, Manage environment, release, code versioning, and deployment methodologies, and Lead development teams.
Preferred (not required): Agile Framework, Environment Management, Release Management, and Code Versioning.
Skills & qualifications
Skills
Qualifications
Full job description
Required Education/Experience
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High School Diploma/GED and a minimum of 10 years of relevant experience or
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Bachelor's Degree and a minimum of 6 years of relevant experience or
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Master's Degree and a minimum of 4 years of relevant experience
Preferred Education/Experience
- Master's Degree and a minimum of 4 years of relevant experience
Relevant Work Experience
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Demonstrated knowledge in an Agile Framework, required.
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Experience with environment management, release management, code versioning, deployment methodologies, required.
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Familiarity with multiple implementation standards and methodologies, required.
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Experience leading development teams, required.
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Experience creating detailed business and technical requirement documentation for cloud/on-prem implementations, required.
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Experience in implementation for full lifecycle enterprise software projects, preferred.
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Experience with APIs and Web Services (REST/SOAP/Bulk), preferred.
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Experience in Energy Efficiency Industry and Programs, preferred.
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Strong background in automation solutions strategy, SDLC, implementation and management, preferred.
Licenses and Certifications
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Driver's License Required
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Project Management Professional (PMP) Preferred
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Other: SAFe, Agile, Scrum, PMP, or related certifications Preferred
Additional Physical Demands
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The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
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The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
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Strong written and verbal communication skills.
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Ability to build strong customer relationships.
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Excellent collaboration and team building skills.
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Effectively coaches and delivers constructive feedback.
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Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
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Ability to simultaneously handle multiple priorities.
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at [email protected]
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