Parts Advisor
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At a glance
Job overview
Auffenberg Dealer Group is hiring a Parts Advisor. Auffenberg Dealer Group is seeking a Parts Counter person to join their team. The ideal candidate will thrive in a fast-paced and professional environment, providing exceptional customer experiences. This role involves managing the parts sales process, communicating with customers and staff, and ensuring accurate stock and billing. The company values its team members and promotes from within.
Key focus areas include Oversee the parts sales process from start to finish, Communicate with customer on parts status, and Communicate with staff and customers in a friendly and professional manner.
Successful candidates bring High School Diploma. Important skills include Communication, Organizational Skills, Time Management, Reading Comprehension, Interpretation Of Documents, and Mathematical Calculations.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
What We’re Looking For Auffenberg Dealer Group is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. About Us Join us at Auffenberg Dealer Group, a family owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today! What We Offer * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Full Supplemental Insurance Menu * FSA (Flexible Spending Account) * Paid Time Off * 401K w/Match * Cardinals, Blues, Fox, Muny, Ballpark Village Tickets Responsibilities * Oversee the parts sales process from start to finish * Communicate with customer on parts status * Communicate with staff and customers in a friendly and professional manner. * Be able to read and understand the parts catalog when looking up parts. * Answers phone calls, providing price quotes and other information * Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. * Provides high level service to internal and external customers. * Pulls and fills orders from stock * Maintain a weekly bin checks to ensure accuracy of stock. * Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. * Locates out-of-stock parts from outside source and submits an emergency order, if necessary. * Make sure all internal requests for parts are billed on service repair order. * Receives payment from retail customers or obtains credit authorization. * Set up orders for daily shipment, delivery, or pick-up Qualifications * Have a High School Diploma or equivalent * Have experience with auto parts sales (preferred) * Are able to work in a fast-paced work environment * Have strong organizational and time management skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
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