Group Sales Manager
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Fort William Henry Resort is hiring a Group Sales Manager. The Group Sales Manager generates new business and maximizes hotel revenue through proactive sales, strategic marketing, client relationship management, and exceptional customer service, while developing long‑term relationships with corporate, group, leisure, and association clients.
Key focus areas include Generate new business and grow existing accounts within assigned markets, Execute sales strategies to achieve hotel revenue and profitability goals, and Respond to all sales inquiries and leads within established timelines.
Successful candidates bring Valid Driver's License, Reliable Personal Vehicle, and Ability To Travel Locally. Important skills include Communication, Presentation, Negotiation, Organizational Skills, Achieve Sales Goals, and Generate New Business.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Group Sales Manager
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position Sales Manager
Category Management
Description
Sales Manager
The Group Sales Manager is responsible for generating new business and maximizing hotel revenue through proactive sales efforts, strategic marketing initiatives, client relationship management, and exceptional customer service. This position develops and maintains long-term relationships with corporate, group, leisure, and association clients while identifying new business opportunities and expanding existing accounts.
The Group Sales Manager collaborates closely with hotel leadership and operational departments to ensure seamless execution of group events and exceptional guest experiences. Success in this role requires strong communication, presentation, negotiation, and organizational skills, along with the ability to consistently meet or exceed established revenue goals.
Starting salary $74k - $80k depending on experience plus Commission and performance-based incentives with unlimited earning potential based on achieving budgeted sales goals.
Reports To: Sales Director
Benefits
401(k) with Company Match
Paid Vacation
Paid Sick Leave
Health, Dental, Vision & Life Insurance
Hotel and Meal Discounts
Essential Duties and Responsibilities
Generate new business and grow existing accounts within assigned markets.
Execute sales strategies to achieve hotel revenue and profitability goals.
Respond to all sales inquiries and leads within established timelines.
Build and maintain strong relationships with clients through sales calls, networking, trade shows, FAM tours, and site visits.
Conduct professional hotel presentations and property tours.
Develop long-term partnerships that result in repeat business.
Collaborate with Front Office, Food & Beverage, and other departments to ensure successful event execution and guest satisfaction.
Follow all company policies and Food & Beverage approval procedures.
Monitor market trends and identify new business opportunities.
Meet or exceed monthly, quarterly, and annual sales goals.
Represent the hotel professionally at community and industry events.
Work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
Position Requirements
Qualifications
Minimum of 2–3 years of hotel sales, hospitality sales, or related business development experience preferred.
Proven ability to achieve sales goals and generate new business.
Excellent communication, presentation, negotiation, and interpersonal skills.
Strong organizational, time management, and problem-solving abilities.
Proficiency with Microsoft Office and hotel sales/CRM software.
Ability to work independently while collaborating effectively with cross-functional teams.
Professional appearance and demeanor.
Valid driver's license, reliable personal vehicle, and ability to travel locally for sales appointments. Mileage is reimbursed.
Frequent local travel for client meetings, networking events, and sales calls.
Ability to work a flexible schedule, including evenings, weekends, and holidays as business demands require.
Prolonged periods of sitting, standing, walking, and computer work.
Shift -not applicable-
Full-Time/Part-Time Full-Time
About the Organization Welcome to the online application process for Fort William Henry Hotel & Conference Center in Lake George, NY. You are applying for a position with a team of professionals who are dedicated to making Fort William Henry one of the finest places to visit in the Adirondacks. As a member of the Fort William Henry team, you will interact with the many guests we have in our hotels, shops, museum and restaurants. Being professional while in contact with our guests and employees is a major part of your role here.Our goal is to provide outstanding food, beverage, hospitality, facilities and entertainment for our guests while providing opportunities for the professional growth of our staff, improvements to our physical plant, and profit to our stockholders.Our high standards, and yours, enable us to give our guests an excellent dining and entertainment value - better than they would get anywhere else. We want to be recognized as the best at what we do. That will only happen if our staff feels the same way, and strives to achieve it.We take pride in our establishments, and expect that you too will be proud to be part of our staff.(All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, prior arrest or conviction record, predisposing genetic characteristics)
This position is currently accepting applications.
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