Client Manager - Insights
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At a glance
Job overview
Nielsen Consumer LLC is hiring a Client Manager - Insights. The Client Manager will ensure client satisfaction and engagement by providing insightful analysis, actionable recommendations, and proactive thought leadership. This role involves delivering timely outcomes and customer value through data and analytics, enhancing the overall customer experience and NielsenIQ's performance. The manager will navigate new challenges in the dynamic retail environment, offering opportunities for growth and significant impact.
Key focus areas include Identify, diagnose, and decompose client business issues, Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes, and Offer insights and recommendations showcasing thought leadership and analytical aptitude.
Successful candidates bring 4-8 Years In FMCG, CPG, And/Or Retail Industries and High School Diploma Or Equivalent. Important skills include Client Issue Resolution, Stakeholder Leadership, Insight Provision, Analytical Aptitude, Knowledge Development, and NielsenIQ Tools.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
None
Minimum Education Required
High School Diploma or Equivalent
Compensation
$15.92 / Hourly
Hours Per Week
40
Number Of Positions
1
Shift
First Shift (Day)
Job Description
Company Description
R26_0016516
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.We are looking for a Client Manager to add to our team.
Remote role based in the US. Candidates must be physicallylocatedwithin the US.
Job Description
As a Client Manager, you will play a pivotal role in ensuring client satisfaction and engagement by providing insightful analysis, actionable recommendations, and proactive thought leadership. You will deliver timely outcomes and customer value through data and analytics, enhancing the overall customer experience and NielsenIQ's performance. Each day presents new challenges in the dynamic and fast-paced retail environment, offering you the opportunity to grow and make a significant impact.
Key Responsibilities:
Client Issue Resolution: Identify, diagnose, and decompose client business issues.
Stakeholder Leadership: Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes.
Insight Provision: Offer insights and recommendations showcasing thought leadership and analytical aptitude.
Knowledge Development: Build expertise across NielsenIQ's tools, data assets, and industry verticals.
Advanced Analysis: Utilize NielsenIQ solutions and market knowledge to conduct advanced issue-based analyses with clear, proactive insights and action-oriented recommendations.
Collaborative Opportunities: Seek collaborative opportunities internally and externally to enhance projects by working across teams at NielsenIQ.
Revenue Goals: Contribute towards achieving overall revenue goals and operating plans through lead generation.
#LI-remote
Qualifications
4-8 years in FMCG, CPG, and/or Retail industries.
Strong analytical aptitude, experience with syndicated data (NIQ Discover, Panel data) and market research techniques.
Ability to synthesize data and simplify findings into actional recommendations that solve client business issues.
Skilled and polished communicator, adept at handling client issues and presentations.
Experience supporting category management, shopper Insights or sales teams in a CPG organization.
Proven ability to elevate client relationships and expand business engagement.
Able to work collaboratively with internal and external teams.
Sense of urgency and accountability to drive client outcomes.
Experience identifying, building on, and passing along sales opportunities.
Additional Information
This role has a market-competitive salary withan anticipatedbase compensation of the following range: $83,700 - $100,945. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits includeflexibleworking environment, comprehensive health insurance, industry-leading parental leave, life insurance, educationsupportand more.
Comprehensive healthcare plan (medical, Rx, dental, and vision).
Flexible spending accounts and a Health Savings Account (including company contributions).
Life and AD&D insurance.
401(k) retirement plan including company matching contributions.
Disability insurance.
Tuition Reimbursement.
Discretionary paid time off program and 11 paid holidays.
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including resume screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including p regnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit thehttps://nielseniq.com/global/en/news-center/diversity-inclusion
Our commitment to Diversity, Equity, and Inclusion
NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
Place of Work
On-site
Requisition ID
e84731b4-7088-4ce1-8fe1-731a23f670f9
Job Type
Full Time
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