Wholesale Inventory Specialist II - Louisville, Lexington, Evansville

Experience Required

3 - 20 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

*** This position requires working onsite at an auction location a minimum of once per month and visiting dealerships within the assigned territory a minimum of four times per month. Candidates must reside within commuting distance of one of the following locations: Louisville KY, Lexington KY, and Evansville, IN

The Dealer Services Specialist II embodies a One Manheim mindset, facilitating client interactions across various Manheim channels and locations. The specialist II focuses on building strong client relationships, offering strategic guidance, and providing solutions to meet evolving needs. This role requires navigating a complex and competitive matrix style organization, fostering synergies between digital and physical channels, and ensuring seamless collaboration with business partners.

With a solution-focused approach, the specialist ensures consistent service levels through close coordination with business partners. They lead the sales process coordination, leveraging data to drive successful transactions and educating both clients and colleagues. Exceptional prioritization skills and professionalism are essential to manage client interactions effectively and enhance overall customer satisfaction.

Responsibilities:

Cultivate and nurture strong relationships with clients through proactive engagement, personalized communication, and tailored solutions to meet their needs. Utilize industry insights and product knowledge to provide valuable guidance and recommendations, demonstrating a commitment to client satisfaction and long-term partnership

Partner closely with various business units, including sales, mobile inspections, dealer services, and trade desk teams, to ensure a unified approach in serving clients, enhancing their experience through seamless coordination and alignment of strategies.

Acts as a liaison between clients and internal business units, demonstrating responsiveness, follow-through, autonomous problem solving and ownership in resolving issues from start to finish. Effectively coordinates efforts to address client needs and exceed expectations, showcasing versatility and adaptability in handling diverse tasks to ensure client satisfaction.

Utilizing a consultative approach, foster constructive dialogue with dealers on their sales performance, leveraging industry and sales trends as well as vehicle valuation data and market insights to provide strategic recommendations aimed at enhancing efficiency and effectiveness in their sales tactics.

Empower clients through personalized coaching sessions to adeptly utilize our suite of tools, ensuring optimal effectiveness and satisfaction in their experience. Additionally, educate clients on marketplace policies to ensure compliance and maximize their success across the platform

Demonstrates effective prioritization skills, professionalism in client relationships, and assists with customer care issues promptly and professionally.

Qualifications:

Minimum

High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field

Strong verbal and written skills

Strong organizational skills

Strong analytical skills and attention to detail

Ability to build strong business relationships

Problem solving and de-escalation skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Preferred

Bachelor's degree in a related discipline

Previous experience as a Wholesale Specialist

USD 22.02 - 33.08 per hour

Compensation:

Hourly pay rate is in the range of $22.02 - $33.08/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $19,092.00.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, r ace, color, r eligion or creed, national origin or ancestry, s ex (including pregnancy), s exual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

r202680596_0