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At a glance
Job overview
Home Depot is hiring a Store Support. Associates in Store Support positions are responsible for a variety of non-sales functions, including ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. They play a critical role in ensuring the highest level of customer satisfaction by directing customers, answering questions on product order status, handling cash management, or ensuring program compliance. These positions require working cooperatively with others, productivity with little/some supervision, detail-orientation, and proven time management skills.
Key focus areas include Ensure outstanding customer order fulfillment experience, Assist customers in the lot and provide administrative services, and Direct customers to store departments or merchandise.
Important skills include Work Cooperatively, Work Productively With Little/Some Supervision, Detail-Oriented, Time Management, and High Level Of Integrity.
Skills & qualifications
Skills
Benefits
Full job description
Job Description
Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits .
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $17.00 - $18.50
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