Product Support Specialist
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At a glance
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Job overview
W. R. Grace is hiring a Product Support Specialist. The Product Support Specialist will join the Business Management team at W. R. Grace in Poznan, Poland. This role supports and maintains product master data management and coordinates the Management of Change process for the Materials Technologies (MT) division. The specialist will report to the Director, Product Management, located in Worms, Germany.
Key focus areas include Create and update MT Product Information sheets, Update product portfolio and material master data, and Coordinate global MT Business Management of Change process (BMOC).
Successful candidates bring 2-4 Years Related Experience, SAP Experience, and Microsoft 365 Applications Proficiency. Important skills include SAP, Microsoft 365 Applications, Microsoft Word, Excel, PowerPoint, and Communication.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Product Support Specialist
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Date:Jul 27, 2026
Location: Poznan, WP, PL, 60-166
Company: W. R. Grace & Co.
Requisition ID: 25058
Grace, a Standard Industries company, is a leading global supplier of catalysts, engineered materials and fine chemicals. We provide innovative products, technologies and services which our customers use to manufacture everyday products like renewable fuels, pharmaceuticals, toothpaste, cosmetics, food packaging, beer, edible oils and more. Our thousands of employees help shape a better future at our global headquarters in Columbia, MD and locations worldwide.
Job Description
Grace is seeking a Product Support Specialist to join our Business Management team! Based in Poznan, Poland this role reports to the Director, Product Management, who is located at our Worms, Germany site.
The Product Support Specialist will be responsible for supporting and maintaining product master data management and coordinating the Management of Change process for the Materials Technologies (MT) division at Grace.
Responsibilities
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Responsible for creating and updating MT Product Information sheets as required
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Responsible for making updates to certain product portfolio and material master data
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Coordination of the global MT Business Management of Change process (BMOC), including:
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Initiation of the process, ensuring all relevant documentation is collected for approvals
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Preparation of the material information forms, with key inputs from other functions
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Follow-up with all functional stakeholders to progress BMOCs to closure in a timely manner
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Ad hoc reporting on product related data
Required Qualifications
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2-4 years related experience (master data or process management)
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Experience with SAP
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Proficient in Microsoft 365 Applications: Word, Excel, PowerPoint.
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Excellent written and verbal communication skills.
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Ability to collaborate with technical and non-technical colleagues at all levels.
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Detail-oriented and highly organized with the ability to manage multiple projects and prioritize tasks.
Benefits
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Premium Medical Insurance (for employee & family members)
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Life Insurance (for employee & family members)
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Reimbursement for glasses for computer work
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Sports Card (Fit&More Package offers swimming pools, 4500+ sport-recreational facilities all over the country)
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Language Courses
Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.
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