Assistant Shop Manager

Benefits:

• Bonus based on performance

• Paid time off

• Training & development

• Free uniforms

• Competitive salary

• Employee discounts

Position Summary The Assistant Shop Manager is a hands‑on leadership role that supports daily shop operations while performing vehicle service and repair. This position helps ensure efficient workflow, reinforces technician productivity, and maintains quality and safety standards. A successful candidate will demonstrate strong technical proficiency and team‑leadership skills.

Core Responsibilities

• Daily Operations & Workflow

• Coordinate vehicle flow from drop-off through inspection, repair, and customer delivery.

• Monitor bay activity and technician progress to ensure jobs are completed on schedule.

• Identify and resolve workflow delays or resource gaps.

• Ensure accurate documentation and proper closure of all work orders.

• Hands‑On Technical Work

• Perform general service and diagnostic repairs as needed.

• Assist with high-volume jobs including oil changes, brakes, and electrical repairs.

• Uphold shop quality standards and safety protocols.

• Model efficiency and excellence by actively working alongside the team.

• Sales & Margin Support

• Support the execution of shop KPIs (car count, hours sold, average repair order, and gross profit).

• Ensure proper application of fees and adherence to shop processes.

• Collaborate with the front counter team to align workflow with daily targets.

• Team Leadership

• Lead daily huddles to set priorities and communicate focus areas.

• Coach technicians on standards, productivity, and shop discipline.

• Assist with onboarding, mentoring, and performance follow-up for team members.

• Foster a culture of accountability, teamwork, and professionalism.

• Job Mix & Quality Execution

• Monitor high-volume and high-profit services for consistent execution.

• Track cycle times and comebacks to identify process or training gaps.

• Reinforce upsell opportunities and bundled service offerings.

Performance Expectations

• Deliver consistent shop productivity, quality, and cycle-time results.

• Perform high-quality repairs while maintaining high standards for safety and performance.

• Support leadership in maintaining a fast-paced, customer-focused shop environment.

Minimum Qualifications

• 3 or more years of experience as an automotive technician.

• Prior experience in a leadership, working foreman, or team lead role preferred.

• Strong knowledge of general service and diagnostics.

Ability to lead by example and communicate expectations clearly.

• Familiarity with shop management systems (e.g., Tekmetric) preferred.

• Reliable, punctual, and committed to team success.

Work Schedule & Requirements

• Full-time, including Saturdays and peak business hours.

• Ability to stand and walk throughout the workday and lift up to 50 lbs as needed.

• Comfortable working in a physically demanding shop environment.

Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends. Join a team of driven and talented individuals who share your passion for high-quality repair work, and enjoy a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, you’ll experience a sense of community and connection with both customers and fellow team members.