Scrum Master

Job Description

The Scrum Master is responsible for leading the Agile process for one or more Scrum teams, ensuring predictable delivery of software releases within scope. This position is also responsible for the ongoing development of the team within the Agile framework and continuous improvement of development processes, product quality, and quantity of work delivered.

DUTIES AND RESPONSIBILITIES:

• Strongly serves and supports the Product Owner and Development Team in their quest to do everything possible to delight customers.

• Provides all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.

• Guides and coaches the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customers.

• Guides and coaches both the Scrum Team and the Development team on how to get the most out of self-organization in order to fill in the intentional gaps left in the Agile/Scrum frameworks.

• Assesses the Scrum maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

• Removes impediments or guides the team to remove impediments by finding the right personnel to remove the impediment.

• Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

• Facilitates getting the work done without coercion, assigning, or dictating the work.

• Facilitates discussion, decision making, and conflict resolution.

• Assists with internal and external communication, improving transparency, and radiating information.

• Supports and educates the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog.

• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

3+ years of scrum master experience

Experience working with Jira

Experience coming from SDLC and Agile Background Cert: PSM, CSP

Healthcare/ Pharma background

Experience with Copay and Claims Data

PSM, CSM

Bachelor Degree