Clerk - Front Office
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Bally's Corporation is hiring a Clerk - Front Office. The Clerk ensures guest satisfaction and revenue optimization by handling check‑in, check‑out, and coordinating hotel services. They register guests courteously, process payments, promote hotel amenities, provide local information, resolve minor complaints, manage departmental accounting, and uphold safety and company policies.
Key focus areas include Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest., Registers guests into the hotel in a prompt and courteous manner; prepares for group check in and out and VIP arrivals; stays informed of events and functions in the hotel during the assigned shift., and Checks guests out of the hotel; processes customer payments according to established policies and procedures..
Successful candidates bring Work Weekends, Work Holidays, and Work Nights. Preferred (not required): Guest Satisfaction, Revenue Optimization, Check In, and Check Out.
Skills & qualifications
Skills
Qualifications
Full job description
Responsibilities:
-
Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.
-
Registers guests into the hotel in a prompt and courteous manner; prepares for group check in and out and VIP arrivals; stays informed of events and functions in the hotel during the assigned shift.
-
Checks guests out of the hotel; processes customer payments according to established policies and procedures.
-
Responds to guests’ requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
-
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
-
Books guest reservations or coordinates with VIP Services.
-
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank.
-
Provides exceptional customer service.
-
Work safely, following all established safety rules and regulations.
-
Communicate effectively with co-workers, supervisors and guests.
-
Follow all relevant policies and procedures.
-
Complies with the company’s recycling program standards.
-
Performs other duties as assigned.
Work Environment:
- Must be available to work weekends, holidays, and nights as scheduled
Additional Benefits:
- Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
- $16.00/hr
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
You've read the whole posting — now see how you match it.