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FUEL CENTER/CLERK

Kroger Family of Companies

Howell, MIJobNo compensation foundPosted 1mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Howell, MI
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a FUEL CENTER/CLERK. The Fuel Center/Clerk assists customers, manages the cash register, and maintains the cleanliness of the fuel center. This role involves recovering stock, completing incident and security reports, and ensuring compliance with company policies and safety guidelines. The clerk is expected to model customer-first behavior and uphold the company's core values.

Key focus areas include Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service, Pump gas, and Complete daily tour and inspection.

Successful candidates bring Familiarity With Industry/Technical Terms And Processes, Ability To Work In A Fastpaced Environment, and Ability To Work Without Direct Supervision. Important skills include Customer Service, Cashier Functions, Filling Out Incident And Security Reports, Cleaning Fuel Spills, Recovering Displays, and Maintaining Cleanliness. Preferred (not required): Knowledge Of Company Policies, Procedures, And Organizational Structure.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCashier FunctionsFilling Out Incident and Security ReportsCleaning Fuel SpillsRecovering DisplaysMaintaining CleanlinessAnswering TelephonesComplying With Corporate PoliciesComplying With Safety Guidelines and StandardsPromoting and Following Company InitiativesMaintaining Knowledge of Emergency Plans Numbers and ProceduresWorking CooperativelyManaging ConflictHonesty and IntegrityFollowing DirectionsSeeking AssistanceProviding Support and Assistance Through Direct Interaction With Minors, Individuals With Special Needs, and/or Older AdultsFamiliarity With Industry/Technical Terms and ProcessesWorking in a Fastpaced EnvironmentWorking Without Direct SupervisionKnowledge of Company Policies, Procedures, and Organizational Structure

Qualifications

Related Experience

Full job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service

  • Pump gas

  • Complete daily tour and inspection

  • Fill out incident and security reports

  • Clean up fuel spills and complete Fuel Spill Report

  • Recover displays; maintain cleanliness of department

  • Perform cashier functions

  • Answer telephones

  • Comply with corporate policies

  • Comply with all safety guidelines and standards

  • Promote and follow company initiatives

  • Maintain knowledge of emergency plans numbers and procedures

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS MINIMUM

  • Familiarity with industry/technical terms and processes

  • Ability to work in a fastpaced environment

  • Ability to work without direct supervision

DESIRED

  • Any related experience

  • Knowledge of company policies, procedures, and organizational structure

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