Collections Specialist
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At a glance
Job overview
Robert Half Accountemps is hiring a Collections Specialist. The Collections Specialist will support a financial services team in Hunt Valley, Maryland, handling consumer collections, maintaining accurate records, and following up on payments. The role focuses on reducing delinquency by contacting customers, monitoring accounts, coordinating documentation for claims and repossessions, and ensuring organized collection efforts with internal and external partners.
Key focus areas include Contact customers regarding early-stage past-due accounts and secure timely payment arrangements, Prepare and maintain reports related to delinquent risk-based loans, charge-offs, and recovered assets, and Coordinate repossession activity by assigning accounts, tracking status updates, and maintaining supporting records.
Important skills include Excel, Collection Procedures Knowledge, Bankruptcy Documentation Handling, Administrative Task Management, Communication, and Attention to Detail.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description We are looking for a Collections Specialist to support a financial services team in Hunt Valley, Maryland. This contract opportunity with potential for a permanent role is ideal for someone with experience managing consumer collections while maintaining accurate records and strong follow-through. The person in this role will help reduce delinquency by contacting customers, monitoring account activity, and coordinating documentation tied to claims, repossessions, and payment processing.
Responsibilities:
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Contact customers regarding early-stage past-due accounts and work to secure timely payment arrangements.
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Prepare and maintain reports related to delinquent risk-based loans, charge-offs, and recovered assets.
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Coordinate repossession activity by assigning accounts, tracking status updates, and maintaining supporting records.
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Complete day-to-day administrative work, including invoice handling, document filing, payment processing, and preparing records for storage.
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Submit and follow up on insurance claims to help ensure proper documentation and resolution.
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Review account details and collection activity to support accurate status reporting and next-step actions.
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Work with external agencies and internal partners to keep collection efforts organized and progressing efficiently. Requirements • At least 3 years of experience in consumer collections or a closely related credit and collections environment.
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Working knowledge of collection procedures, billing recovery practices, and account follow-up methods.
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Experience handling documentation connected to bankruptcies, creditor activity, or other account recovery matters.
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Ability to manage administrative tasks with accuracy, including invoices, files, and payment records.
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Proficiency in Microsoft Excel for tracking, reporting, and organizing collection data.
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Strong communication skills with the ability to speak professionally and effectively with customers.
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High attention to detail and the ability to manage multiple priorities in a structured work environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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