
Club Operations Assistant
Air Education and Training Command
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At a glance
Job overview
Air Education and Training Command is hiring a Club Operations Assistant. The Club Operations Assistant supports the Club Manager in the efficient operation of the Gateway Club at JBSA Lackland, handling cash, monitoring club activities, ensuring compliance with rules, and addressing patron concerns while providing guidance to staff during assigned shifts.
Key focus areas include Monitor club operations during manager absence, especially nights or weekends, Issue, receive, and control cash boxes, and Prepare shift reports of significant occurrences.
Important skills include Cash Handling, Customer Service, Communication, Work Direction, and Fire Safety And Health Regulations Knowledge.
Skills & qualifications
Skills
Qualifications
Full job description
Summary This position is Non-appropriated Fund (NAF) at the Gateway Club located on JBSA Lackland. This is a Flexible category position with guaranteed 00 hours per week and may work up to 40 hours per week. Employees appointed to flexible category positions are not eligible for benefits. Responsibilities The primary purpose of this position is to provide support and assist the Club Manager in the economic and efficient operation of the club.Monitors operations of a club or assigned area, normally during absence of the manager and assistant manager, and normally at night or on weekends. Responsible for issue, receipt and control of cash boxes. Prepares a report of all significant occurrences during the shift. Reviews schedule of functions that are to take place during the assigned shift and ensures they are carried out as planned by management. Ensures that only authorized personnel use the facility, and that the club rules, regulations and established procedures are followed. Assures patron satisfaction by resolving complaints and other customer problems. Provides instruction and guidance to all club staff members on functions taking place during the shift. Inspects and secures facility at the end of the shift. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13034735 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/26/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience with provides knowledge of club, restaurant, and retail operation. Must possess experience which provides knowledge of cash handling procedures and sales operations such as; receipts, disbursement, examination. deposit and use of cash accountability control methods. Knowledge, Skills and Abilities (KSA's): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Ability to provide work directions to other club employees. 2. Ability to communicate both orally and in writing. 3. Knowledge of fire, safety, and health regulations. **NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s). **Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.
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